Spaceforce FAQ

Answers to your most common questions about Spaceforce.

Quick, simple, and helpful information at a glance.

What is Space Force?
Space Force is a military branch of the United States that is responsible for operations in space.
How do I join the Space Force?
You can join the Space Force by enlisting in the United States Air Force and requesting a transfer to the Space Force.
How do I access my Space Force email?
You can access your Space Force email by logging into the Space Force Portal using your Common Access Card (CAC) or DoD Self-Service Logon (DS Logon) credentials.
Why am I receiving an error message when trying to log into the Space Force Portal?
This could be due to a number of reasons, such as incorrect login credentials or a temporary technical issue. Please try clearing your browser's cache and cookies and try again. If the problem persists, contact your unit's Information Technology (IT) support.
How do I report a technical issue with the Space Force Portal?
You can report technical issues with the Space Force Portal by contacting the Defense Enterprise Service Desk at 1-866-335-2769 or by submitting a ticket through their website.
What is the purpose of the Space Force Portal?
The Space Force Portal allows Space Force members to access their email, calendars, documents, and other tools necessary for their duties.
How do I reset my Space Force Portal password?
To reset your Space Force Portal password, go to the Space Force Portal Login page and click on the "Forgot your password?" link. Follow the prompts to reset your password.
Can I access the Space Force Portal from a non-government computer?
No, the Space Force Portal can only be accessed from a government-issued computer that meets DoD security requirements.
How do I request access to a specific application on the Space Force Portal?
You can request access to a specific application on the Space Force Portal through your unit's Information Assurance Officer (IAO).
Why am I receiving a "Page Not Found" error when trying to access a link on the Space Force Portal?
This usually means that the link you are trying to access is no longer valid. Please check with your unit's IAO or the application manager for updated links.
How do I update my contact information on the Space Force Portal?
You can update your contact information on the Space Force Portal by navigating to the "My Info" tab and selecting "Update Your Personal Information."
Why am I getting a security warning when trying to access the Space Force Portal?
This could be due to an outdated or unsupported web browser. Please make sure you are using a supported browser and that it is up to date.
Can anyone access the Space Force Portal?
No, the Space Force Portal is only accessible by authorized users with a valid United States Government Common Access Card (CAC).
How do I check my email quota on the Space Force Portal?
To check your email quota on the Space Force Portal, go to the "Inbox" tab and click on the small arrow next to your mailbox name. A drop-down menu will appear with your current mailbox usage.
What is the maximum attachment size I can send through the Space Force Portal email?
The maximum attachment size for Space Force Portal email is 25 MB.
Why am I receiving a "Send/Receive Error" when trying to send an email through the Space Force Portal?
This could be due to a temporary issue with the server. Please try again later and if the problem persists, contact your unit's IT support.
How do I import my contacts from Outlook into the Space Force Portal?
To import your contacts from Outlook into the Space Force Portal, export your contacts as a .csv file and then import the file into the Space Force Portal contacts.
Why can't I view certain folders in my Space Force email?
This could be due to your permissions not being set properly. Please contact your unit's IAO for assistance with adjusting your permissions.
How do I send a secure email through the Space Force Portal?
To send a secure email through the Space Force Portal, click on the "Options" tab while composing your email, then check the box next to "Encrypt message contents and attachments."
What do I do if I suspect a security breach on the Space Force Portal?
If you suspect a security breach on the Space Force Portal, contact your unit's Security Manager and report the incident immediately.
Why am I receiving a "Data Retention Policy Violation" message when trying to access a file on the Space Force Portal?
This means that the file you are trying to access has exceeded the maximum storage time and has been deleted. Please contact your unit's IT support to request the file again.
How do I upload a file to the Space Force Portal?
To upload a file to the Space Force Portal, click on the "Documents" tab, then select "My Drive" and click on the "Upload" button.
Can I access the Space Force Portal from a mobile device?
Yes, you can access the Space Force Portal from a mobile device by using the mobile browser or by downloading the appropriate mobile application.
Is there a limit to the number of email messages I can send per day through the Space Force Portal?
Yes, the maximum number of email messages you can send through the Space Force Portal per day is 1000.
How do I transfer a file to a different user on the Space Force Portal?
To transfer a file to a different user on the Space Force Portal, go to the "Documents" tab and click on the small arrow next to the file name. Select "Share" from the drop-down menu and enter the email address of the user you want to transfer the file to.
Why am I receiving a "Document Conversion Failed" error when trying to open a file on the Space Force Portal?
This could be due to an issue with the file format or size. Try downloading the file and opening it on a different device. If the problem persists, contact your unit's IT support for assistance.
How do I delete a file from the Space Force Portal?
To delete a file from the Space Force Portal, go to the "Documents" tab and click on the small arrow next to the file name. Select "Delete" from the drop-down menu.
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