What is sparkcrowdfunding?
Sparkcrowdfunding is a platform that allows individuals and organizations to raise funds for their projects or causes through online crowdfunding.
How do I create a campaign on sparkcrowdfunding?
To create a campaign on sparkcrowdfunding, you need to sign up for an account and then follow the step-by-step instructions provided on the platform.
What types of projects can I raise funds for on sparkcrowdfunding?
Sparkcrowdfunding supports a wide range of projects such as creative, charitable, educational, and entrepreneurial projects.
Is sparkcrowdfunding available globally?
Yes, sparkcrowdfunding is available globally, but please note that you might need to comply with certain laws and regulations in your country.
How does sparkcrowdfunding work?
Sparkcrowdfunding works by allowing individuals or organizations to create a fundraising campaign, set a funding goal, and promote it to their network and beyond.
Can I edit my campaign after it has been launched?
Yes, you can edit your campaign details and add updates or new information at any time during your campaign.
Do I have to reach my funding goal to receive the funds raised?
It depends on the type of campaign you have chosen. If you have chosen an "all-or-nothing" campaign, you will only receive the funds if you reach your funding goal. If you have chosen "flexible funding," you will receive the funds even if you do not reach your goal.
How long can my campaign run?
Your campaign can run for a maximum of 60 days, but you can choose to end it earlier if you have reached your funding goal.
Can I offer rewards to my supporters?
Yes, you can offer rewards to your supporters as a way to thank them for their contributions. However, it is not a mandatory feature on sparkcrowdfunding.
How do I promote my campaign on sparkcrowdfunding?
You can promote your campaign by sharing it with your friends, family, and social media followers. You can also reach out to local media outlets, bloggers, and influencers to spread the word about your campaign.
Can I cancel my campaign?
Yes, you can cancel your campaign at any time before it ends. However, any funds raised will still be sent to you (minus any applicable fees).
Can I use sparkcrowdfunding to raise funds for personal expenses?
No, sparkcrowdfunding is not intended for personal expenses such as rent, bills, or medical expenses.
How do I receive the funds raised?
You will receive the funds via direct deposit or wire transfers, depending on your location and the amount raised.
What fees does sparkcrowdfunding charge?
Sparkcrowdfunding charges a platform fee of 5% of the total funds raised, as well as a payment processing fee of 2.9% + $0.30 per transaction.
Are there any additional fees?
If you choose to offer rewards, there may be additional fees associated with producing and shipping them to your supporters.
Can I offer tax receipts for donations?
Sparkcrowdfunding does not provide tax receipts. It is the campaign owner's responsibility to issue tax receipts if required.
What if I encounter an error while using sparkcrowdfunding?
If you encounter an error, please try refreshing the page or using a different browser. If the error persists, you can contact our customer support team for assistance.
Is my personal information safe on sparkcrowdfunding?
Yes, we take the security and privacy of your information very seriously. We use industry-standard encryption and security measures to protect your personal information.
How do I delete my sparkcrowdfunding account?
To delete your account, please contact our customer support team. Keep in mind that deleting your account will also delete all your campaign data, including donations and updates.
What happens if I don't fulfill the promises I made to my supporters?
It is essential to keep your promises as it can affect your reputation and future campaigns. If you are unable to fulfill your promises, it is important to communicate with your supporters and offer alternative solutions.
Can I get a refund for my donation?
If you believe you made a mistake in donating or have changed your mind, please contact the campaign owner directly to discuss a refund.
Is sparkcrowdfunding responsible for the success of my campaign?
No, sparkcrowdfunding does not guarantee the success of any campaign. It is ultimately up to the campaign owner to promote their campaign and reach their funding goal.
I forgot my password, how can I reset it?
On the login page, click on the "Forgot password" link and follow the instructions to reset your password.
Can I change my campaign's funding goal?
Yes, you can change your campaign's funding goal at any time during your campaign. However, please note that this may affect your campaign's momentum and credibility.
Can I run more than one campaign at a time on sparkcrowdfunding?
Yes, you can run multiple campaigns at the same time, but we recommend focusing your efforts on one campaign at a time to increase its chances of success.
How can I get in touch with sparkcrowdfunding's customer support team?
You can contact our customer support team by filling out the contact form on our website or emailing us directly at [email protected]. We strive to respond to all inquiries within 24 hours.
My question is not listed here. How can I get more help?
If your question is not listed here, please contact our customer support team for assistance. You can also browse our FAQ section for more information.
