SSL Labs FAQ

Answers to your most common questions about SSL Labs.

Quick, simple, and helpful information at a glance.

What is SSL Labs?
SSL Labs is a free online tool that assesses the security of an SSL/TLS certificate configuration.
Why do I need to use SSL Labs?
SSL Labs can help you identify security vulnerabilities in your SSL/TLS certificate configuration, ensuring a secure browsing experience for your website visitors.
How do I use SSL Labs?
Simply enter your website's URL into the SSL Labs homepage and click "Submit." This will generate a report on your SSL/TLS certificate configuration.
What do the letter grades in the SSL Labs report mean?
The letter grades indicate the overall security of your SSL/TLS certificate configuration, with "A+" being the highest possible grade.
Why did my grade change after modifying my SSL/TLS configuration?
SSL Labs frequently updates their grading criteria, so it's possible that your grade changed based on these updates. It's also possible that your configuration changes introduced new vulnerabilities.
Is an "F" grade on the SSL Labs report dangerous?
An "F" grade indicates a significant security vulnerability in your SSL/TLS certificate configuration. We recommend fixing these issues as soon as possible to protect your website's security.
How do I fix issues listed in the SSL Labs report?
SSL Labs provides detailed analysis and recommendations for each issue listed in the report. Follow their suggestions to address any security concerns.
Can I still use my SSL/TLS certificate if it receives a low grade on the SSL Labs report?
While it's technically possible to use a certificate with a low grade, we strongly recommend addressing any security vulnerabilities identified by SSL Labs for the safety of your website and its visitors.
How often should I run the SSL Labs test?
We recommend running the SSL Labs test regularly to ensure your SSL/TLS certificate configuration remains secure.
What is an SSL/TLS certificate?
An SSL/TLS certificate is a type of digital certificate that establishes the identity of a website and enables secure communication over the internet.
How do I know if I have an SSL/TLS certificate?
You can check if your website has an SSL/TLS certificate by looking for a lock icon and/or "https" in the website's URL.
What causes an SSL/TLS certificate to have vulnerabilities?
Configuration errors, outdated SSL/TLS protocols, and weak encryption algorithms can all contribute to vulnerabilities in an SSL/TLS certificate.
How can I renew my SSL/TLS certificate?
The process for renewing an SSL/TLS certificate varies depending on your certificate issuer. Contact your issuer for specific instructions.
What is a certificate chain?
A certificate chain is a series of digital certificates that verify the identity of a website. It typically includes an intermediate certificate and a root certificate.
Why does my SSL/TLS certificate have a red X mark on the SSL Labs report?
The red X mark indicates the presence of a certificate validation error, meaning the certificate could not be validated by the browser.
How can I fix a certificate validation error?
You can fix a certificate validation error by ensuring your certificate is properly installed and includes all necessary intermediate certificates.
Can I test multiple websites or domains using SSL Labs?
Yes, you can run the SSL Labs test for multiple websites or domains by submitting each one separately.
Are there any alternatives to SSL Labs?
Yes, there are several other online tools that can also assess the security of your SSL/TLS certificate configuration. These include Qualys SSL Server Test and DigiCert SSL Installation Diagnostics Tool.
What is the HSTS preload list?
The HSTS preload list is a list of websites that have enforced HTTPS connections by default. Websites on this list are recognized by most browsers, ensuring a more secure browsing experience for users.
How can I get my website on the HSTS preload list?
To get your website on the HSTS preload list, you must submit a request to Google with all necessary requirements met. Visit https://hstspreload.org/ for more information.
What is TLS?
TLS (Transport Layer Security) is a security protocol used to protect sensitive information, such as credit card numbers and login credentials, transmitted over the internet. It is the successor to SSL.
How can I enable TLS on my server?
The process for enabling TLS on a server depends on the server software being used. Consult your server's documentation for specific instructions.
Why does SSL Labs report "weak cipher suites" for my website?
SSL Labs reports weak cipher suites when your SSL/TLS configuration uses outdated or weak encryption algorithms. These should be updated for better security.
Do I need to purchase an SSL/TLS certificate?
While it's possible to create a self-signed certificate for your website, we recommend purchasing a trusted SSL/TLS certificate from a reputable issuer for optimal security and trustworthiness.
Can I use SSL/TLS certificates for non-https connections?
Yes, SSL/TLS certificates can also be used for other secure connections, such as secure email (SMTPS, IMAPS) and secure file transfer (FTPS).
How can I create a stronger SSL/TLS configuration?
To create a stronger SSL/TLS configuration, ensure you are using the latest protocols and ciphers, disable old and weak versions, and implement best practices for security.
What is the difference between a self-signed certificate and a CA-signed certificate?
A self-signed certificate is generated by the website owner, while a CA-signed certificate is issued by a trusted Certificate Authority. CA-signed certificates provide better security and trust for website visitors.
Can I test my SSL/TLS certificate offline?
No, SSL Labs requires an internet connection to analyze and generate reports for your SSL/TLS certificate configuration.