SSLs.com FAQ

Answers to your most common questions about Ssls.

Quick, simple, and helpful information at a glance.

What is an SSL certificate?
An SSL (Secure Sockets Layer) certificate is a digital security certificate that establishes a secure encrypted connection between a web server and a browser.
Why is an SSL certificate important?
An SSL certificate helps to protect sensitive data such as credit card information and personal details by securing the connection between a website and a user's browser.
How do I know if a website has an SSL certificate?
You can check for an SSL certificate by looking for a small padlock icon in the website's address bar, and the URL should start with "https" instead of "http".
What is the difference between HTTP and HTTPS?
HTTP (Hypertext Transfer Protocol) is the standard protocol for transferring data on the internet, while HTTPS (Hypertext Transfer Protocol Secure) is a secure version of HTTP that uses an SSL certificate to encrypt data.
What is an SSL handshake?
An SSL handshake is the process of establishing a secure connection between a web server and a browser, where both parties exchange encrypted information to confirm the identity of the server and create a secure connection.
Can I have multiple SSL certificates on one website?
Yes, it is possible to have multiple SSL certificates on one website, especially if you have multiple subdomains or multiple domains on the same server.
What is a wildcard SSL certificate?
A wildcard SSL certificate secures multiple subdomains on a single domain with a single certificate, e.g. www.example.com, blog.example.com, shop.example.com.
How long does an SSL certificate last?
Most SSL certificates have a validity period of 1-2 years, after which it will need to be renewed.
How do I renew my SSL certificate?
You can renew your SSL certificate by purchasing a new certificate and installing it on your server.
What is an SSL CSR?
An SSL CSR (Certificate Signing Request) is a block of encoded text that contains information about your website and is used to generate an SSL certificate from a certificate authority.
How do I generate an SSL CSR?
The process of generating an SSL CSR varies depending on your web server, but most hosting providers have a guide on how to do it in their support documentation.
What is an SSL private key?
An SSL private key is a cryptographic key that is used to decrypt information encrypted with the corresponding public key in an SSL certificate.
Do I need to back up my SSL private key?
Yes, it is important to back up your SSL private key, as it is necessary for renewing or reissuing your certificate in case of loss or expiration.
What is an intermediate SSL certificate?
An intermediate SSL certificate acts as a middleman between the website's SSL certificate and the root certificate. It is necessary for establishing trust in the SSL certificate chain.
How do I install an intermediate SSL certificate?
The process of installing an intermediate SSL certificate varies depending on your web server, but most hosting providers have a guide on how to do it in their support documentation.
What is a self-signed SSL certificate?
A self-signed SSL certificate is a certificate that is signed by the website itself, instead of a trusted certificate authority. It is not recommended for public-facing websites as it may cause a security warning for users.
What is an SSL error?
An SSL error occurs when there is a problem with the SSL certificate or its configuration, which prevents a secure connection with the website.
Why am I getting an SSL error?
The most common reasons for getting an SSL error are an expired or mismatched SSL certificate, a missing intermediate SSL certificate, or an SSL configuration issue.
How do I fix an SSL error?
To fix an SSL error, you may need to renew your SSL certificate, reinstall it, or fix any configuration issues. You can also contact your hosting provider or the certificate authority for assistance.
Why am I getting a "Your connection is not private" error?
This error is usually caused by an SSL certificate issue, such as an expired or invalid certificate, an incorrect server hostname, or a mismatched date and time on the server.
Why am I getting a "Secure connection failed" error?
This error can be caused by a number of factors, such as an expired or mismatched SSL certificate, a browser or OS compatibility issue, or a problem with the server's SSL configuration.
Why am I getting a "SSL handshake failed" error?
This error occurs when the SSL handshake process between a web server and a browser fails, usually due to an incorrect SSL certificate or configuration.
How do I fix a "NET::ERR_CERT_DATE_INVALID" error?
This error occurs when the SSL certificate's validity period has expired or the date and time on the server are incorrect. You can fix it by renewing your SSL certificate or correcting the date and time settings.
Why am I getting an SSL warning in Safari?
Safari shows an SSL warning when there is an issue with the SSL certificate, such as an expired certificate, a mismatched hostname, or a problem with the Safari browser.
How can I check the validity of an SSL certificate?
You can check the validity of an SSL certificate by viewing its details, including the certificate's validity period and issuer, or using online tools such as SSL checker.
Why is my website showing a "not secure" warning?
This warning is displayed in browsers when the website does not have an SSL certificate or the SSL certificate is invalid or expired.
How do I get an SSL certificate for my website?
You can purchase an SSL certificate from a certificate authority or your hosting provider, or use a free certificate issuing service like Let's Encrypt.
Are there any free SSL certificate options?
Yes, there are free SSL certificate options available, such as Let's Encrypt, which provides free SSL certificates for basic encryption needs.
Can I transfer my SSL certificate to a new server?
Yes, you can transfer your SSL certificate to a new server by backing up and restoring the certificate files, along with the private key, on the new server.
Can I transfer my SSL certificate to a different domain?
No, SSL certificates are bound to a specific domain or subdomain and cannot be transferred to a different one. You will need to purchase a new certificate for the new domain.
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