What is Storytel?
Storytel is a subscription-based service that offers unlimited access to audiobooks and e-books.
How do I sign up for Storytel?
You can sign up for Storytel by visiting their website, downloading the app, or signing up through a partner platform.
How do I cancel my Storytel subscription?
You can cancel your Storytel subscription by logging into your account on the website or app and navigating to the subscription settings.
Why is my Storytel app not working?
There could be various reasons for the app not working, including internet connectivity, outdated software, or technical issues. Try troubleshooting by checking your internet connection and updating the app.
Can I listen to Storytel without an internet connection?
Yes, you can download audiobooks and e-books on the app and listen to them offline.
How many devices can I use with one Storytel account?
You can use up to five devices with one Storytel account.
Can I change my payment method on Storytel?
Yes, you can change your payment method by logging into your account and updating the payment information.
Why am I receiving an error message when trying to download a book on Storytel?
This could be due to a slow internet connection or a technical issue. Try downloading the book again or contact customer support for assistance.
How do I reset my password for Storytel?
You can reset your password by clicking on the Forgot your password link on the login page and following the instructions.
What is the difference between an audiobook and an e-book on Storytel?
An audiobook is an audio version of a book, while an e-book is a digital version of a book.
Can I access Storytel in all countries?
Storytel is available in select countries. You can check the list of countries on their website.
How do I leave a review for a book on Storytel?
You can leave a review by logging into your account, navigating to the books page, and clicking on the Write a review button.
Why am I unable to sync my progress on Storytel?
This could be due to a technical issue or incorrect login information. Try refreshing the app or logging out and logging back in.
How do I report a problem with a book on Storytel?
You can report a problem by navigating to the books page and clicking on the Report a problem button.
Can I share my Storytel account with others?
No, sharing accounts is against Storytels terms and conditions.
How frequently are new books added to Storytel?
New books are added on a regular basis, usually weekly.
Can I listen to multiple books at once on Storytel?
Yes, you can have up to three books in your library at once and switch between them.
How do I change the language on Storytel?
You can change the language by going to your account settings and selecting the desired language from the options.
Is there a limit to the number of books I can listen to on Storytel?
No, there is no limit on the number of books you can listen to. It is a subscription-based service, so you can listen to as many books as you want.
Will I lose my downloaded books if I cancel my Storytel subscription?
Yes, you will lose access to any downloaded content once your subscription ends. However, your account and settings will remain saved in case you decide to resubscribe.
How do I purchase a gift subscription for Storytel?
You can purchase a gift subscription by logging into your account, going to the settings page, and selecting Purchase a gift subscription.
Can I listen to Storytel on my computer or laptop?
Yes, you can listen to Storytel on your computer or laptop by logging into your account on the website.
Are all books on Storytel available in both audiobook and e-book format?
No, some books may only be available in one format.
How do I change my subscription plan on Storytel?
You can change your subscription plan by going to your account settings and selecting Manage subscription.
What should I do if I encounter a technical error on Storytel?
If you encounter a technical error, try refreshing the app or website. If the issue persists, you can contact customer support for assistance.
How do I contact customer support for Storytel?
You can contact customer support by emailing them at [email protected] or using the live chat feature on their website.
