What is StubHub?
StubHub is a ticketing platform where users can buy and sell tickets to various events, such as concerts, sports games, and theater shows.
How can I create an account on StubHub?
To create an account on StubHub, simply click on the Sign In button on the top right corner of the homepage and select Sign Up.
What should I do if I forgot my StubHub password?
If you forgot your StubHub password, click on the Forgot password? link on the login page and follow the instructions to reset your password.
Can I change the email address associated with my StubHub account?
Yes, you can change the email address associated with your StubHub account by going to Account Settings and selecting Change Login Information.
How do I search for tickets on StubHub?
To search for tickets on StubHub, enter the event name or artist/ team name in the search bar on the homepage and click on Search.
What does Mobile Ticket mean on StubHub?
Mobile Ticket refers to tickets that are delivered electronically and can be accessed on your mobile device.
How do I buy tickets on StubHub?
To buy tickets on StubHub, select the event youre interested in and click on Buy. Youll then be prompted to select the type and quantity of tickets you want to purchase.
Can I cancel my StubHub order?
StubHubs policy does not allow for ticket cancellations. However, you may be able to resell your tickets on the platform.
What forms of payment are accepted on StubHub?
StubHub accepts major credit and debit cards, as well as PayPal, Google Pay, and Apple Pay.
What should I do if I receive an error while trying to purchase tickets on StubHub?
If you receive an error while trying to purchase tickets, try refreshing the page or clearing your browsers cache. If the error persists, contact StubHubs customer service.
Can I sell my tickets on StubHub if they were bought from another source?
No, StubHub only allows the resale of tickets that were originally purchased through StubHub or its affiliated partners.
How do I sell tickets on StubHub?
To sell tickets on StubHub, go to the event page and click on Sell. Youll then be prompted to enter the details of your tickets and set a selling price.
What is the selling and purchase process on StubHub?
When you sell tickets on StubHub, youll receive a notification once your tickets have sold. As a buyer, youll receive a digital link or QR code to access your tickets once the purchase is complete.
Can I list paper tickets on StubHub?
Yes, you can list paper tickets on StubHub. However, the platform encourages users to sell and purchase mobile tickets for a contactless experience.
How do I transfer my tickets to someone else on StubHub?
To transfer tickets to someone else on StubHub, go to the ticket order and click on Transfer Tickets. Youll then be prompted to enter the recipients email address and complete the transfer.
What happens if my event is canceled or postponed?
If your event is canceled, youll receive a full refund from StubHub. In the case of a postponement, your tickets will be valid for the rescheduled date.
Are StubHub fees included in the listing price of tickets?
No, StubHub fees are not included in the listing price of tickets. They are added on top of the listing price as a separate charge.
How do I contact StubHubs customer service?
You can contact StubHubs customer service 24/7 through their online form or by calling 1.866.788.2482.
Can I change the delivery method of my tickets on StubHub?
Yes, you can change the delivery method of your tickets on StubHub by going to My Tickets and selecting Change Delivery.
What happens if I cant attend the event?
If you cant attend the event, StubHub recommends reselling your tickets on the platform. Depending on the event, you may also be able to donate your tickets to charity or transfer them to someone else.
Can I receive a refund for my tickets if I can no longer attend the event?
Unless the event is canceled, StubHubs policy does not allow for ticket refunds. However, you may be able to resell your tickets on the platform.
I received a promotional code for StubHub, how do I use it?
To use a promotional code on StubHub, enter the code at checkout and click on Apply.
Why am I experiencing slow loading times on the StubHub website?
Slow loading times on the StubHub website may be due to high traffic or technical issues. Try refreshing the page or clearing your browsers cache.
Can I buy tickets for an event in a different country on StubHub?
Yes, you can buy tickets for an event in a different country on StubHub. However, the currency and fees may vary.
Are there any age restrictions for purchasing tickets on StubHub?
Its recommended to check the age restrictions for each event before purchasing tickets on StubHub. Some events may have a minimum age requirement.
How do I report a fraudulent seller on StubHub?
If you suspect a fraudulent seller on StubHub, contact their customer service immediately.
