What is Supersaas?
Supersaas is an online appointment scheduling software that allows businesses and individuals to manage their appointments and bookings efficiently.
How do I sign up for Supersaas?
You can sign up for Supersaas by visiting the website and clicking on the "Sign Up" button on the homepage. You can choose a free or paid plan depending on your needs.
Can I use Supersaas on my mobile device?
Yes, Supersaas has a mobile app that you can download on your iOS or Android device to manage your appointments on the go.
I forgot my password. What should I do?
If you have forgotten your password, click on the "Forgot password" link on the login page and follow the prompts to reset your password.
Can I customize my booking page on Supersaas?
Yes, you can customize your booking page by adding your logo, changing the colors and fonts, and adding custom fields to collect specific information from your clients.
How do I add appointments on Supersaas?
To add appointments, log in to your Supersaas account, click on the calendar, and select the day and time for the appointment. You can then add the client's details and save the appointment.
Is there a limit to the number of appointments I can add?
The limit on the number of appointments you can add depends on the plan you have chosen. The free plan allows a maximum of 50 appointments per month, while the paid plans have higher limits.
Does Supersaas integrate with other applications?
Yes, Supersaas has integrations with various applications, such as Google Calendar, PayPal, and Mailchimp. You can find the complete list of integrations on the website.
Can I set up recurring appointments on Supersaas?
Yes, you can set up recurring appointments on Supersaas by selecting the "Recurring" option when creating an appointment. You can then choose the frequency and duration of the recurring appointments.
How do I cancel an appointment on Supersaas?
To cancel an appointment, log in to your Supersaas account, click on the appointment on the calendar, and select "Cancel." The appointment will be removed from the calendar and will not be visible to your clients.
Can I customize the email reminders sent to my clients?
Yes, you can customize the email reminders by going to Settings > Email > Reminders, and choosing the email template you want to edit.
I received an error message when trying to add an appointment? What does it mean?
Error messages on Supersaas can have various meanings, such as an invalid date or time format, or a duplicate appointment. Identify the error and follow the instructions to resolve it.
How do I delete my Supersaas account?
To delete your Supersaas account, go to Settings > Account Information, and click on the "Delete" button. Note that this action cannot be undone, and all your data will be permanently deleted.
Can I transfer my data to another Supersaas account?
Yes, you can transfer your data to another Supersaas account by exporting your data and then importing it into the new account.
Is there a free trial for the paid plans on Supersaas?
Yes, all paid plans come with a free 30-day trial for new customers. You can cancel at any time during the trial period without being charged.
How do I get customer support for Supersaas?
You can access customer support by clicking on the "Help" button on the bottom right corner of the website. You can also send an email to [email protected].
Is Supersaas GDPR-compliant?
Yes, Supersaas is GDPR-compliant, and user data is protected according to the regulations.
I accidentally deleted an appointment. Can I restore it?
Unfortunately, deleted appointments cannot be restored. However, you can manually re-enter the appointment on the calendar.
How do I change the time zone on my Supersaas account?
To change the time zone, go to Settings > Account Information, and select the correct time zone from the drop-down menu.
Is there a limit on the number of bookings a client can make?
No, there is no limit on the number of bookings a client can make. However, you can limit the number of bookings per client by going to Settings > Access Control and selecting the "Limit bookings per user" option.
Do I need to have a Supersaas account to book appointments?
No, clients can make bookings without creating an account. They will receive a confirmation email with the booking details.
Can I set up different schedules for different days on Supersaas?
Yes, you can create different schedules for different days by going to Settings > Calendar > Specific days. You can then set the available times for each day.
Is it possible to add more than one service on Supersaas?
Yes, you can add multiple services on Supersaas by going to Settings > Calendar > Services and clicking on the "Add service" button.
Can I change the currency on my Supersaas account?
Yes, you can change the currency by going to Settings > Billing > Currency and selecting the currency you want to use.
How do I change my payment method on Supersaas?
To change your payment method, go to Settings > Billing > Payment settings and add a new payment method. You can then select the new payment method as your default.
What happens if I exceed the appointment limit on my plan?
If you exceed the appointment limit on your plan, you will be charged for each additional appointment. You can also upgrade to a higher plan to increase the appointment limit.
Can I export my data from Supersaas?
Yes, you can export your data from Supersaas by going to Settings > Account Information > Export data. You can choose to export all data or specific data ranges.
Does Supersaas have a referral program?
Yes, Supersaas has a referral program where you can earn credit for each new user you refer. You can find more information on the website.
