What is Swedavia?
Swedavia is the largest airport operator in Sweden, responsible for managing ten out of the country's major airports.
How can I book a flight through Swedavia airports?
You can book a flight through Swedavia's official website or through a third-party travel agency.
What do I do if my flight is delayed or canceled?
If your flight is delayed or canceled, you should contact your airline directly for assistance. You can also check the status of your flight on Swedavia's website.
How can I check the status of my flight?
You can check the status of your flight on Swedavia's website by entering your flight number or departure and arrival cities.
What should I do if my baggage is lost or damaged?
If your baggage is lost or damaged, you should report it to your airline's customer service desk. They will assist you with filing a claim and getting your belongings back.
Can I bring liquids in my carry-on bag?
The Transportation Security Administration (TSA) limits the amount of liquids that can be brought in carry-on baggage. For more information, visit their website.
How can I find information about parking at Swedavia airports?
You can find information about parking at Swedavia airports on their website, including rates and availability.
How do I get to and from the airport?
You can get to and from the airport by using public transportation, such as trains or buses, or by taking a taxi or shuttle service.
What is the maximum size and weight for checked baggage?
The maximum size and weight for checked baggage varies depending on the airline. When booking your flight, check with your airline for their specific guidelines.
Can I bring my pet on the flight with me?
Each airline has different policies regarding travelling with pets. You should contact your airline to inquire about their specific guidelines and fees.
How early should I arrive at the airport before my flight?
It is recommended to arrive at the airport at least two hours before your flight for domestic flights and three hours for international flights.
Can I change or cancel my flight reservation?
This depends on your airline's policies and the type of ticket you purchased. Some tickets may be non-refundable or have change fees. Contact your airline for more information.
What forms of payment are accepted at Swedavia airports?
Swedavia airports accept most major credit and debit cards, as well as cash in Swedish krona (SEK).
How can I get assistance if I have a disability or reduced mobility?
Swedavia airports have facilities and services to assist passengers with disabilities or reduced mobility. Contact your airline in advance to arrange for any necessary assistance.
Can I bring duty-free purchases on my flight?
You are allowed to bring duty-free purchases on your flight, as long as they comply with the TSA's liquid restrictions.
What should I do if I have a connecting flight at a Swedavia airport?
If you have a connecting flight, follow the signs to your next gate or contact a customer service representative for assistance.
How do I claim my VAT refund?
If you are a non-European Union resident, you can claim a VAT refund on your purchases. You can find information and instructions on how to do so on the Swedish Tax Agency's website.
What is the maximum amount of cash I can bring on a flight?
You are allowed to bring up to 10,000 euros in cash when entering or leaving the EU. For other currencies, check the currency conversion rate at the time of travel.
Can I bring my wheelchair or mobility aid on the flight?
Airlines typically allow passengers to bring wheelchairs or mobility aids on their flights, but some may have specific guidelines and restrictions. Contact your airline for more information.
How can I report a lost item at the airport?
If you have lost an item at the airport, you should contact the Lost and Found department at the airport or on their website. You can also report lost items to your airline.
How do I get a refund if I missed my flight?
If you have missed your flight, you should contact your airline for their specific policies on refunds. In some cases, they may offer a partial refund or the option to rebook for a fee.
Can I bring my own food on the flight?
Most airlines allow passengers to bring their own food on the flight, but it is always recommended to check with your airline beforehand.
How can I get a copy of my flight itinerary?
You can get a copy of your flight itinerary from your airline's website or by contacting their customer service department.
What should I do if I have a complaint about my travel experience?
If you have a complaint, you should contact your airline first. If you are not satisfied with their response, you can file a complaint with the Swedish Transport Agency.
How can I contact Swedavia customer service?
You can contact Swedavia customer service by phone, email, or through their social media channels. Visit their website for more information.
Can I reserve a seat on my flight?
Most airlines allow passengers to choose their seats in advance, either during the booking process or after purchasing a ticket. Contact your airline for more information.
What should I do if I lost my ID or passport at the airport?
If you have lost your ID or passport at the airport, you should contact the Lost and Found department or airport security for assistance. You may also need to contact your country's embassy or consulate for a replacement document.
