What is Tangem?
Tangem is a smart card technology that allows users to securely store and manage digital assets such as cryptocurrencies.
How do I set up my Tangem card?
To set up your Tangem card, you will need to download the Tangem App from the App Store or Google Play Store, and then follow the instructions provided in the app.
Why is my Tangem card not working?
There could be various reasons why your Tangem card is not working. It could be due to low battery, damage to the card, or incorrect usage. Please refer to the Troubleshooting section in the Tangem App for assistance.
Can I use Tangem with any cryptocurrency?
No, Tangem is currently only compatible with specific cryptocurrencies. For a full list of supported coins, please visit the Tangem website.
I forgot my PIN. How can I reset it?
If you have forgotten your PIN, you can reset it through the Tangem App. You will need to enter your recovery code, which you should have received when you set up your Tangem card.
Is Tangem secure?
Yes, Tangem uses state-of-the-art security measures to ensure the safety of your digital assets. However, it is always important to take precautions and protect your card, PIN, and recovery code.
How can I check the balance of my digital assets on my Tangem card?
You can check the balance of your digital assets through the Tangem App or by scanning the QR code on your card using a compatible cryptocurrency wallet.
What should I do if I lost my Tangem card?
If you have lost your Tangem card, you will need to contact Tangem support to disable the card and transfer your digital assets to a new card.
Can I transfer my digital assets from my Tangem card to another wallet?
Yes, you can transfer your digital assets from your Tangem card to a compatible cryptocurrency wallet.
Can I use my Tangem card without the Tangem App?
No, the Tangem App is required to manage and use your Tangem card.
How do I update the firmware of my Tangem card?
You can update the firmware of your Tangem card through the Tangem App. Please make sure your card has enough battery and is connected to the app.
Is there a limit to the number of digital assets I can store on my Tangem card?
The number of digital assets you can store on your Tangem card may vary depending on the coin and its storage capacity. Please refer to the Tangem website for more information.
Can I use multiple Tangem cards with one cryptocurrency wallet?
No, each Tangem card can only be used with one compatible cryptocurrency wallet.
My Tangem card shows a 'Low Battery' error. What should I do?
If your Tangem card shows a 'Low Battery' error, please charge it using a compatible charger. If the issue persists, please contact Tangem support.
Can I use my Tangem card without an internet connection?
Yes, you can use your Tangem card without an internet connection. However, you will need an internet connection to update the firmware or check for app updates.
How can I add more digital assets to my Tangem card?
To add more digital assets to your Tangem card, you will need to transfer them from a compatible cryptocurrency wallet.
My Tangem card is damaged. Can I get a replacement?
Tangem offers a one-year limited warranty for manufacturing defects. If your card is damaged, please contact Tangem support for further assistance.
Is it safe to use my Tangem card on untrustworthy devices?
It is not recommended to use your Tangem card on untrustworthy devices as it may compromise the security of your digital assets. Always make sure to use your card on secure and trusted devices.
Can I customize the name of my Tangem card?
No, the name of your Tangem card cannot be changed as it is a unique identifier.
How can I transfer my digital assets to another user?
To transfer your digital assets to another user, you will need to use a compatible cryptocurrency wallet and send the funds to the recipient's public address.
My Tangem card shows an 'Unsupported' error. What does it mean?
An 'Unsupported' error means that the cryptocurrency you are trying to use is not supported by Tangem. Please check the list of supported coins on the Tangem website.
Can I share the same Tangem card with someone else?
No, Tangem cards are meant for individual use only. Sharing a card may compromise the security of your digital assets.
How do I remove digital assets from my Tangem card?
To remove digital assets from your Tangem card, you will need to transfer them to a compatible cryptocurrency wallet.
Are there any transaction fees when using Tangem?
Yes, transaction fees may apply when using Tangem, depending on the cryptocurrency being used. Please consult the respective blockchain network for more information.
Can I use my Tangem card to make purchases?
No, Tangem cards are currently not accepted as a form of payment for purchases.
Is there a limit to the number of transactions I can make with my Tangem card?
The number of transactions you can make with your Tangem card may vary depending on the coin and its storage capacity. Please refer to the Tangem website for more information.
