What is TekniskaVerken?
TekniskaVerken is a Swedish municipal company that provides energy, infrastructure, and environmental services.
What services does TekniskaVerken offer?
TekniskaVerken offers energy production and distribution, waste management, water and sewage services, broadband, district heating and cooling, and more.
How can I contact TekniskaVerken?
You can contact TekniskaVerken by phone, email, or by visiting their customer service center. The contact information can be found on their website.
How do I report a problem with my energy supply?
You can report a problem with your energy supply by calling TekniskaVerken's customer service number or through their website.
What should I do if I experience a power outage?
If you experience a power outage, first check if your neighbors have also lost power. If not, check your fuse box and if the problem persists, contact TekniskaVerken.
How do I set up automatic payments for my TekniskaVerken bill?
You can set up automatic payments by logging into your customer account on their website or by contacting their customer service.
What should I do if my bill seems to be too high?
If your bill seems to be higher than usual, check your energy usage and compare it to previous bills. If you still have concerns, contact TekniskaVerken for further assistance.
Why am I receiving a separate bill for water and sewage?
TekniskaVerken operates separately for water and sewage services, therefore they are billed separately.
How do I report a water leak or sewer problem?
You can report a water leak or sewer problem by calling TekniskaVerken's emergency number or through their website.
What can I do to prevent clogs in my sewer pipes?
You can prevent clogs by avoiding flushing anything other than toilet paper and human waste, and regularly maintaining your pipes by using natural cleaning agents.
Is my tap water safe to drink?
Yes, the tap water provided by TekniskaVerken is regularly monitored and safe for consumption.
Why is my water discolored?
Discolored water can be caused by maintenance work or the flushing of pipes. It is usually temporary and should clear up after running the water for a few minutes.
How do I sign up for broadband services with TekniskaVerken?
You can sign up for broadband services by filling out an application on their website or by contacting their customer service.
My broadband connection is slow, what should I do?
First, check your router and make sure it is not overheating or obstructed. Also, try resetting it. If the problem persists, contact TekniskaVerken for assistance.
What should I do if my waste was not collected?
If your waste was not collected on the scheduled day, make sure it was placed out correctly. If it was and still was not collected, contact TekniskaVerken to report the issue.
Can I recycle plastic bags?
No, plastic bags should not be recycled. Instead, they should be properly disposed of in a plastic bag collection bin.
I received a fine for not properly sorting my waste, what should I do?
If you believe you received a fine wrongly, you can appeal it through TekniskaVerken's website.
Why was my recycling bin not collected?
Recycling bins that are not properly sorted or contain non-recyclable materials will not be collected.
Can I dispose of hazardous waste through TekniskaVerken?
Yes, you can dispose of household hazardous waste at designated collection points operated by TekniskaVerken.
How do I apply for a district heating connection?
You can apply for a district heating connection through TekniskaVerken's website or by contacting their customer service.
What is district cooling and how does it work?
District cooling is a system that provides chilled water for air conditioning in buildings. The water is cooled at a central plant and distributed to buildings through underground pipes.
My district heating is not working, what should I do?
If you experience problems with your district heating, first check if your neighbors have also lost heat. If not, contact TekniskaVerken for assistance.
What should I do if I receive an error message when trying to log into my customer account?
If you receive an error message when trying to log into your customer account, try resetting your password. If the problem persists, contact TekniskaVerken for assistance.
Can I view my energy usage online?
Yes, you can view your energy usage and billing history by logging into your customer account on TekniskaVerken's website.
Can I make changes to my energy plan online?
Yes, you can make changes to your energy plan, such as updating your contact information or switching your energy source, through your customer account on TekniskaVerken's website.
