Telldus FAQ

Answers to your most common questions about Telldus.

Quick, simple, and helpful information at a glance.

What is Telldus?
Telldus is a smart home automation system that allows you to control and monitor various devices in your home through a central hub.
How do I set up my Telldus system?
To set up your Telldus system, you will need to download the Telldus app or software and follow the instructions for pairing your hub with your devices.
Why is my Telldus hub not connecting to my devices?
This could be due to a weak Wi-Fi connection or incorrect placement of the hub. Try moving the hub closer to your router and ensuring a strong connection.
Can I control my Telldus devices when I am away from home?
Yes, as long as your hub and devices are connected to the internet, you can control them remotely through the Telldus app or website.
Why are my Telldus devices not responding to commands?
This could be due to a loss of connection between the hub and devices. Try resetting the hub and restarting your devices.
Can I use Telldus with voice commands?
Yes, Telldus is compatible with virtual assistants such as Google Assistant and Amazon Alexa for voice control.
How do I add new devices to my Telldus system?
To add new devices, simply follow the instructions in the Telldus app or software for pairing and connecting them to your hub.
Can I create schedules for my Telldus devices?
Yes, you can set up schedules for your devices to turn on or off at specific times using the Telldus app or software.
Why are my Telldus devices not following the set schedule?
Make sure the schedule is set to the correct time and your hub is connected to the internet. If the issue persists, try resetting the schedule and setting it up again.
What should I do if my Telldus hub stops working?
First, check your internet connection and make sure the hub has power. If the issue persists, try resetting the hub and setting it up again.
Can I control Telldus devices with multiple users?
Yes, you can add multiple users and give them access to control your Telldus devices through the app or website.
What is the maximum distance between my Telldus hub and devices?
The maximum distance may vary depending on your home's layout and walls, but typically the range is around 10-20 meters.
Is there a limit to how many devices I can connect to my Telldus hub?
It depends on the model of your hub, but most can connect up to 232 devices.
Can I change the name or location of my Telldus devices?
Yes, you can rename and reassign devices to different locations for easier control and organization.
How do I troubleshoot an error message on my Telldus app?
If you encounter an error message, try restarting the app or updating it to the latest version. You can also check the Telldus website for any known issues.
Why are my Telldus sensors not detecting any activity?
Check that the batteries are not low and the sensor is within range of your hub. If the issue persists, try resetting the sensor and pairing it again.
Can I integrate Telldus with other smart home systems?
Yes, Telldus is compatible with various smart home platforms such as IFTTT, Samsung SmartThings, and Philips Hue.
How often should I change the batteries in my Telldus devices?
It depends on usage, but typically batteries should be replaced every 6-12 months.
Can I dim lights connected to my Telldus system?
Yes, as long as the light bulbs are dimmable and compatible with your Telldus system, you can control their brightness.
How do I reset my Telldus hub?
You can reset your hub by pressing and holding the reset button for 10 seconds. This will erase all current settings and you will need to set up your devices again.
Can I set up geofencing with my Telldus system?
Yes, you can use the geofencing feature to automatically turn on or off devices based on your location.
Are there any subscription fees for using Telldus?
No, there are no subscription fees for using Telldus. However, some features may require in-app purchases.
Can I control my Telldus devices with a computer?
Yes, you can control your devices through the Telldus software available for Windows and Mac computers.
How do I contact Telldus customer support?
You can contact Telldus customer support through their website or through the app. Alternatively, you can send an email to [email protected].
Is Telldus compatible with all types of devices?
Telldus works with a wide range of devices, but it is always recommended to check the device's compatibility before purchasing.
How do I remove a device from my Telldus system?
To remove a device, go to the Telldus app or software and select the device you want to remove. Then click on the settings icon and choose "remove device" from the options.