TennisTV FAQ

Answers to your most common questions about TennisTV.

Quick, simple, and helpful information at a glance.

How do I sign up for a tennistv subscription?
You can sign up for a tennistv subscription by visiting their website and clicking on the "Subscribe" button.
What devices are compatible with tennistv?
Tennistv is available on most devices, including computers, smartphones, tablets, and streaming devices such as Roku and Apple TV.
I am unable to access tennistv on my device, what should I do?
Make sure your device meets the minimum requirements and try clearing your browser's cache and cookies. If the problem persists, contact tennistv customer support for further assistance.
Can I watch live matches on tennistv?
Yes, tennistv offers live streaming of all ATP Tour matches.
I am experiencing buffering while watching a live match on tennistv, what can I do?
Try switching to a lower video quality, closing any unused apps or browser tabs, and ensuring a stable internet connection. If the problem persists, contact your internet service provider.
Is there a free trial for tennistv?
Yes, tennistv offers a 14-day free trial for new users.
Can I cancel my tennistv subscription at any time?
Yes, you can cancel your subscription at any time through your account settings.
How can I watch on-demand matches on tennistv?
You can watch on-demand matches by going to the "Matches" section on the tennistv website and selecting the match you want to watch.
I cannot find a specific match on tennistv, what should I do?
Due to licensing and broadcast restrictions, not all matches may be available on tennistv. You can check the schedule on their website for upcoming matches.
I am experiencing audio issues while watching a match on tennistv, how can I fix this?
Try refreshing the page, closing and reopening your browser, or adjusting the volume on your device. If the problem persists, contact tennistv customer support for further assistance.
I am seeing an error message when trying to access tennistv, what does it mean?
The error message may indicate a technical issue or an issue with your account. Contact tennistv customer support for further assistance.
Does tennistv offer a mobile app?
Yes, tennistv has a mobile app available for iOS and Android devices.
I am having trouble logging into my tennistv account, what can I do?
Make sure you are using the correct email and password and that your subscription is still active. If you are still unable to log in, contact tennistv customer support for further assistance.
Can I watch matches from past tournaments on tennistv?
Yes, tennistv offers a vast library of matches from past tournaments.
My video player is frozen, how can I fix this?
Try refreshing the page, closing and reopening your browser, or restarting your device. If the problem persists, contact tennistv customer support for further assistance.
Is there a limit to the number of devices I can use for tennistv?
Yes, you can only use tennistv on up to five devices at a time.
How often are new matches and tournaments added to tennistv?
New matches and tournaments are added regularly, usually within a few hours after the match ends.
Can I watch multiple matches at the same time on tennistv?
Yes, tennistv offers a "multi-court view" feature where you can watch up to four matches simultaneously.
My video quality is poor, how can I improve it?
Make sure your internet connection is stable and try switching to a higher video quality. If the problem persists, contact your internet service provider.
I am getting an error message saying "This content is not available in your region", what does it mean?
This may mean that the match or content you are trying to access is not available due to regional restrictions. You can check the available content for your region on the tennistv website.
How can I update my payment information for my tennistv subscription?
You can update your payment information by signing in to your account and going to the "Manage Subscription" section.
Can I watch tennistv on more than one device?
Yes, you can log in and stream tennistv on multiple devices, but only up to five at a time.
I am receiving a "Geographical Restrictions" error message, what should I do?
This message indicates that the content is not available in your current location. You can check the available content for your region on the tennistv website.
Can I watch tennistv on a TV?
Yes, tennistv is compatible with most streaming devices such as Roku and Apple TV, which can be connected to a TV.
I am receiving an error message saying my account is blocked, what does this mean?
Your account may have been blocked due to a billing issue or violation of terms of service. Contact tennistv customer support for further assistance.
Is there a way to watch tennistv without an internet connection?
No, tennistv requires an active internet connection to stream matches.