What is Termly and what does it do?
Termly is a platform that helps website owners create and manage legal policies and agreements, including cookie and privacy policies.
How do I create a new policy on Termly?
To create a new policy, sign up for a Termly account and click on the "New Policy" button on your dashboard.
How often should I update my policies on Termly?
It is recommended to update your policies on a regular basis, especially if there are any changes to your website or business practices.
Why am I getting an error message when trying to sign up for a Termly account?
The error message could be due to a variety of reasons, such as invalid email address, weak password, or technical issues. Please double check your information and contact Termly support for further assistance if needed.
Can I use Termly for free?
Yes, Termly offers a free plan with limited features. You can upgrade to a paid plan for more advanced options.
How do I embed my policies on my website using Termly?
After creating your policies on Termly, go to the "Settings" tab and click on "Embed on website." Then follow the instructions provided.
My website is not on a popular platform, can I still use Termly?
Yes, Termly's policy generator can be used for any website, regardless of the platform.
I'm having trouble customizing my policies on Termly, what should I do?
If you're having difficulty customizing your policies, you can refer to Termly's help articles or contact their support team for assistance.
What is the cookie consent banner on Termly and how does it work?
The cookie consent banner is a tool that helps website owners comply with regulations by informing visitors about the use of cookies on their site. It can be customized on Termly and will automatically display on your website.
Why am I getting a warning about my policies not being compliant?
This warning indicates that your policies may not meet the necessary legal requirements. You can use Termly's compliance checker to identify and fix any potential issues.
Can I download my policies on Termly?
Yes, you can download your policies in various formats, including HTML, PDF, and DOCX.
I'm receiving a lot of emails notifying me about policy updates on Termly, can I stop them?
Yes, you can change your notification settings on Termly to receive updates at a frequency that works for you.
I accidentally deleted my policies on Termly, can I recover them?
If you have a paid subscription, you can restore deleted policies within 30 days. If you have a free plan, unfortunately, there is no way to recover deleted policies.
How can I get support from Termly?
You can contact Termly's support team through their website or by emailing [email protected].
Does Termly offer any legal advice or consultations?
No, Termly is a policy generator and does not provide legal advice. It is recommended to consult a lawyer for any legal questions or concerns.
Can I use Termly for my non-profit organization?
Yes, Termly offers special discounts for non-profit organizations. Contact their support team for more information.
Why is my cookie banner not appearing on my website?
This could be due to an incorrect installation or coding on your website. Please review the installation instructions provided by Termly or contact their support team for assistance.
Can I use Termly's policies for my offline business?
Termly's policies are specifically for online businesses and may not cover all necessary legal aspects for offline businesses. It is recommended to consult a lawyer for specific compliance needs.
I'm receiving a warning about missing information on my policies, how can I fix this?
The warning indicates that there is missing information in your policies, such as contact information or specific clauses. Use the compliance checker to identify and fix these issues.
Can I translate my policies on Termly?
Yes, you can translate your policies into different languages on Termly. However, it is recommended to consult a lawyer for translations to ensure accuracy and compliance.
How can I cancel my subscription with Termly?
To cancel your subscription, go to the "Billing" tab on your dashboard and click on "Cancel Plan." Please note that you will still have access to your policies until your subscription period ends.
I'm experiencing technical difficulties on Termly, what should I do?
If you encounter any technical issues, please contact Termly's support team for assistance. They also have a status page where you can check for any known system outages or disruptions.
Can I get a refund for my subscription with Termly?
Termly offers a 14-day money-back guarantee for their paid plans. If you are not satisfied with the service, you can request a refund within 14 days of your initial purchase.
Why is my policy not showing up correctly on my website?
This could be due to a technical error or incompatible coding on your website. Please contact Termly's support team for assistance.
Can I transfer my policies from one website to another using Termly?
Yes, you can transfer your policies to a new website by copying and embedding the code provided by Termly onto your new site.
I'm receiving a warning about third-party content on my website, what does this mean?
This warning indicates that there may be third-party content, such as ads or embedded videos, on your website that may not be covered in your policies. Review your policies on Termly and make necessary updates.
Can I use Termly for my mobile app or social media pages?
Yes, Termly offers policy generators for mobile apps, as well as social media pages such as Facebook and Instagram. Additional fees may apply.
Is there a limit to the number of policies I can create on Termly?
There is no limit to the number of policies you can create on Termly. However, some advanced features may have limits based on your subscription plan.
Can I export my policies from Termly to another platform?
Yes, you can export your policies from Termly in various formats, such as HTML or PDF, and use them on other platforms.
