Thawte FAQ

Answers to your most common questions about Thawte.

Quick, simple, and helpful information at a glance.

What is thawte?
Thawte is a digital certificate authority and provider of SSL/TLS and code signing certificates.
What does thawte certificates protect?
Thawte certificates protect websites, web servers, email servers, and software code from online threats.
How do I obtain a thawte certificate?
You can obtain a thawte certificate by purchasing one from a certified reseller or directly from thawte.
What is the difference between a thawte certificate and a self-signed certificate?
Thawte certificates are issued by a trusted third-party authority, while self-signed certificates are generated by the user themselves. Thawte certificates have a higher level of trust and security.
Why do I need to renew my thawte certificate?
Thawte certificates have expiration dates, and renewing them ensures the continuation of secure online communications.
What is a thawte certificate chain error?
A thawte certificate chain error occurs when the SSL/TLS certificate is not properly installed or configured, resulting in a broken certificate chain.
How do I fix a thawte certificate chain error?
Check the certificate chain using a tool like SSL Shopper and make sure all intermediate and root certificates are properly installed. If necessary, contact your hosting provider for assistance.
What is a thawte common name mismatch error?
A thawte common name mismatch error occurs when the common name on the certificate does not match the actual domain it is being used on.
How do I fix a thawte common name mismatch error?
The certificate needs to be reissued with the correct common name. Contact your certificate provider or refer to their documentation for instructions.
Are thawte certificates compatible with all browsers?
Thawte certificates are compatible with all major browsers, including Chrome, Firefox, Safari, and Internet Explorer.
What is a thawte intermediate certificate?
A thawte intermediate certificate is a subordinate certificate that is used to validate the authenticity of the SSL/TLS certificate.
Do I need to install thawte intermediate certificates?
Yes, intermediate certificates must be installed alongside the primary certificate to ensure proper validation.
What is a thawte SSL certificate error?
A thawte SSL certificate error indicates an issue with the certificate, such as expiration or incorrect installation.
How do I fix a thawte SSL certificate error?
Check the certificate details and make sure it is properly installed with the correct intermediate and root certificates. If necessary, contact your hosting provider for assistance.
Can I use a thawte certificate for multiple domains?
Yes, some thawte certificates allow for multiple domains to be secured under one certificate.
Can I transfer a thawte certificate to a new server?
Yes, thawte certificates can be transferred to a new server by exporting and importing the certificate files.
What is a thawte security alert?
A thawte security alert is a notification from your browser that there is a potential security risk with the website's certificate.
How do I resolve a thawte security alert?
Review the alert and make sure the certificate is valid and properly installed. If necessary, contact thawte for assistance.
What is a thawte SSL connection error?
A thawte SSL connection error occurs when there is an issue with the secure connection between the browser and the server.
How do I fix a thawte SSL connection error?
Check the certificate details and make sure it is properly installed and valid. If necessary, contact thawte for assistance.
Can I use a thawte certificate for email?
Yes, thawte offers email certificates to secure email communications.
How do I revoke a thawte certificate?
To revoke a thawte certificate, you will need to contact thawte and provide a reason for revocation. Your certificate provider will guide you through the process.
Can I get a refund for my thawte certificate?
Each certificate provider has their own refund policy. Contact thawte or your certificate reseller for specific refund requests.
How do I check the validity of my thawte certificate?
You can check the validity of your thawte certificate by using an online SSL checker or by viewing the certificate details in your browser.
How often do I need to renew my thawte certificate?
Thawte certificates typically have a validity period of 1-2 years. Check the expiration date of your certificate to determine when to renew.
Can I switch from a self-signed certificate to a thawte certificate?
Yes, you can switch from a self-signed certificate to a thawte certificate by purchasing and installing a thawte certificate on your server.
Is there ongoing support for thawte certificates?
Yes, thawte offers technical support for their certificates and services. You can contact them through their website or refer to their documentation for assistance.
Free Submission
Free Webpage Submission

Submit your webpage using our free tool.

Submit Now