Todoist FAQ

Answers to your most common questions about Todoist.

Quick, simple, and helpful information at a glance.

Note: The answers provided are not to be considered as official help or support from Todoist.
Why am I unable to login to my Todoist account?
This could be due to incorrect login credentials or internet connectivity issues. Please make sure the login information is correct and try again. If the issue persists, check your internet connection or try resetting your password.
How do I add tasks to my Todoist?
To add new tasks in Todoist, click on the '+' button located at the top of your screen or use the keyboard shortcut 'q' key. You can also set up task templates for recurring tasks to save time.
My Todoist tasks are not syncing across devices. What should I do?
This could be due to a poor internet connection or outdated app version. Make sure your device is connected to the internet and update the app to the latest version. If the issue persists, you can try logging out and then logging back in again.
Can I change the task order in my Todoist?
Yes, you can use the drag and drop feature to rearrange tasks in your Todoist. Simply click and hold on the task, then move it to the desired position.
How do I create a project in Todoist?
To create a project in Todoist, click on the 'Add project' button on the top right corner or use the keyboard shortcut 'p' key. Give your project a name and hit enter to save it.
My Todoist reminders are not working. What should I do?
Ensure that you have enabled the notification settings for Todoist on your device. If the app is allowed to send notifications, try resetting the reminders or reinstalling the app.
Can I assign tasks to specific team members in Todoist?
Yes, you can assign tasks to specific team members in Todoist if you have a premium subscription. Simply click on the task, select the 'Assign' option, and choose the team member you want to assign it to.
I accidentally deleted a task in Todoist, how can I recover it?
Deleted tasks are moved to the 'Trash' folder in Todoist. You can either restore the task from there or use the 'Undo' option to retrieve it immediately after deleting.
How do I add notes to a task in Todoist?
To add notes to a task, click on the task and then click on the 'Add a note' button. You can also add notes by using the keyboard shortcut 'n' key while on a task.
Why do I see a "Sync Error" message in my Todoist?
This could be due to a poor internet connection or if there is an issue with the server. Wait for some time and try syncing again. If the issue persists, contact Todoist support for further assistance.
What are the available integrations for Todoist?
Todoist integrates with many popular apps and services, such as Google Calendar, Dropbox, and Slack. You can find a complete list of integrations on the Todoist website.
Can I change the default view in Todoist?
Yes, you can customize the default view in Todoist by going to the settings page and selecting your preferred view under the 'Default view' option.
How do I add subtasks in Todoist?
To add subtasks, click on the parent task and then click on the 'Add subtask' button or use the keyboard shortcut 'shift' + 'enter'. You can also turn any existing task into a subtask by dragging and dropping it under the parent task.
Why are my completed tasks not disappearing from my Todoist?
This could be due to a filter or a view setting that is hiding completed tasks. Check your settings and disable any filters or views that may be hiding completed tasks.
How do I change the project color in Todoist?
To change the project color, click on the project, then click on the three-dot button at the top right corner and select 'Change color'. You can choose from the available color options or add a custom color.
Is it possible to set reminders for specific tasks in Todoist?
Yes, you can set reminders for individual tasks in Todoist. Simply click on the task, select the 'Add reminder' button, and set the date and time for the reminder.
Can I share individual tasks or projects with others in Todoist?
Yes, you can share tasks or projects with others in Todoist by using the collaboration feature. Simply click on the task or project, select the 'Share' option, and enter the email address of the person you want to share it with.
How do I create recurring tasks in Todoist?
You can create recurring tasks in Todoist by adding a due date with a keyword, such as 'every day', 'every week', or 'every month'. You can also set custom recurring patterns for tasks.
Why are my labels not showing in my Todoist?
Check your filter settings; labels may be hidden if you have selected a specific label filter. You can also go to the settings and make sure the 'Show labels' option is enabled.
Can I attach files or documents to tasks in Todoist?
Yes, you can attach files or documents to tasks in Todoist by clicking on the 'Attach file' button on the task or by dragging and dropping the file onto the task.
Is it possible to change the language in Todoist?
Yes, Todoist offers a variety of language options. To change the language, go to the settings page, select the 'Language' tab, and choose your preferred language.
How can I track my productivity in Todoist?
Todoist offers a productivity tracking feature called 'Karma'. You can access it from the settings page and set your productivity goals and view your progress over time.
Why am I receiving a "Payment error" message in Todoist?
This could be due to an issue with your billing information or if the payment method you have selected is not supported. Make sure your billing details are up to date and try using another payment method.
How do I delete a project in Todoist?
To delete a project, click on the project, select the three-dot button at the top right corner, and choose the 'Delete' option. You can also delete a project by using the keyboard shortcut 'cmd' + 'delete'.
Why is my Todoist app crashing?
App crashes can be caused by various factors, such as low device storage, outdated app version, or conflicts with other apps. Try clearing the app cache, updating the app, or restarting your device. If the issue persists, contact Todoist support for further assistance.
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