What should I do if I can't find any available flights for my desired travel dates?
You can try adjusting your travel dates or considering alternative airports nearby. Alternatively, you can contact our customer support team for assistance.
Why is the website showing an error message when I try to book a flight?
This could be due to a technical glitch or an issue with your internet connection. Please refresh the page and try again. If the problem persists, contact our customer support team for further assistance.
Can I change or cancel my flight booking?
It depends on the airline's policies and the type of ticket you purchased. You can check the specific terms and conditions of your booking or contact our customer support for assistance.
How can I retrieve my booking confirmation or e-ticket?
You can log in to your account on our website and access your booking details. Alternatively, you can contact our customer support team for assistance.
What do I do if I haven't received my booking confirmation or e-ticket via email?
Please check your spam or junk folder, as sometimes the email can end up there. If you still can't find it, contact our customer support team for further assistance.
How can I make a special request for my flight, such as dietary restrictions or seat preferences?
You can make these requests during the booking process or by contacting our customer support team after your booking is confirmed. Please note that not all requests can be guaranteed.
Can I purchase travel insurance through your website?
Yes, we offer optional travel insurance during the booking process. You can also purchase it separately by contacting our customer support team.
Why is the price on the website different from the one I saw earlier?
Flight prices are subject to change and may increase or decrease based on various factors such as demand and availability. We recommend booking as soon as possible to secure the best price.
Can I use different forms of payment for my flight booking?
It depends on the airline and payment options available on our website. Please check the specific terms and conditions of your booking or contact our customer support for further assistance.
How can I make a group booking?
You can submit a group booking request through our website or contact our customer support team for further assistance.
What do I do if I need to make changes to my group booking?
Please contact our customer support team for assistance with any changes or modifications to your group booking.
Why can't I check in online for my flight?
This could be due to specific airline policies or technical issues. Please contact our customer support team for further assistance.
Can I reserve a seat on my flight?
It depends on the airline's policies and the type of ticket you purchased. You can check the specific terms and conditions of your booking or contact our customer support team for assistance.
What do I do if my baggage is lost or damaged during my flight?
You can report the issue to the airline's customer service at the airport and file a claim for compensation. You can also contact our customer support team for further assistance.
Why am I being charged extra fees for my flight?
Extra fees may be charged for additional services or requests such as baggage, seat selection, or travel insurance. Please check the specific terms and conditions of your booking or contact our customer support team for clarification.
How can I check the status of my flight?
You can check the status of your flight on our website or by contacting the airline directly. You can also sign up for flight status alerts through our website or airline's website.
Why am I not receiving any flight status updates?
Please check your spam or junk folder, as sometimes the emails can end up there. If you still can't find them, contact our customer support team for further assistance.
Can I request a refund for my flight booking?
It depends on the airline's policies and the type of ticket you purchased. You can check the specific terms and conditions of your booking or contact our customer support team for further assistance.
What do I do if my flight is cancelled or delayed?
If your flight is cancelled or delayed, the airline will typically rebook you on the next available flight. You can also contact our customer support team for assistance.
Can I use reward points or miles to book a flight on your website?
It depends on the airline and their partnership programs. You can check the specific terms and conditions of your booking or contact our customer support team for further assistance.
How can I request a special service for passengers with disabilities or medical conditions?
You can make these requests during the booking process or by contacting our customer support team after your booking is confirmed. Please note that not all requests can be guaranteed.
Why is the website not loading properly or showing error messages?
This could be due to a technical issue or heavy website traffic. Please try refreshing the page or clearing your browser's cache. If the problem persists, contact our customer support team for further assistance.
Can I book a flight for an unaccompanied minor?
It depends on the airline's policies and requirements. You can check the specific terms and conditions of your booking or contact our customer support team for further assistance.
How can I request a child seat for my flight?
You can make this request during the booking process or by contacting our customer support team after your booking is confirmed. Please note that not all requests can be guaranteed.
What do I do if I have missed my flight?
Please contact the airline directly to see if they can rebook you on the next available flight. You can also contact our customer support team for further assistance.
