Trint FAQ

Answers to your most common questions about Trint.

Quick, simple, and helpful information at a glance.

What is Trint?
Trint is an online platform that uses artificial intelligence to transcribe and translate audio and video files into text.
How do I use Trint?
To use Trint, you can upload your audio or video file to the platform and it will automatically transcribe and timestamp the content for you.
Is Trint free to use?
Trint offers a free trial for 30 minutes of transcription, after which there are paid plans available.
Can Trint transcribe any type of audio or video file?
Trint supports most common audio and video file formats, but it may have difficulty with low-quality recordings or files with heavy background noise.
How accurate is Trint's transcription?
Trint's AI algorithms are highly accurate, but the final accuracy also depends on the quality of the audio or video file.
Can I edit the transcription after it is completed by Trint?
Yes, you can edit and make changes to the transcription on Trint's online editor.
What languages does Trint support?
Trint supports over 30 languages including English, Spanish, French, German, and Chinese.
Can I export the transcription from Trint?
Yes, you can export the transcription in various formats such as Word, PDF, and SRT.
How long does it take for Trint to transcribe a file?
The transcription process in Trint is almost real-time, however, the length of the file and any audio or background noise can affect the time.
What should I do if I receive an error message while using Trint?
If you encounter an error message, try refreshing the page or contact Trint's customer support for assistance.
Does Trint have a mobile app?
Yes, Trint has a mobile app for both iOS and Android devices.
Can I share the transcription with others?
Yes, you can share the transcription with others by exporting the file or by giving them access to the Trint project.
What happens if I cancel my Trint subscription?
If you cancel your subscription, you will still have access to your transcriptions, but you will not be able to create new ones or access some features.
How do I cancel my Trint subscription?
You can cancel your subscription by going to your account settings and selecting the cancellation option.
Can I get a refund for my Trint subscription?
Refunds may be available in certain situations, you can contact Trint's customer support for more information.
Is it possible to add speaker labels in my transcription?
Yes, Trint has a feature that allows you to add speaker labels to your transcription.
What should I do if there are too many errors in my transcription?
If you find multiple errors in your transcription, you can contact Trint's customer support for assistance.
Can I customize Trint's transcription settings?
Yes, you can customize settings such as language, timestamp intervals, and text formatting in the Trint platform.
Does Trint have a limit on the number of files I can transcribe?
Yes, depending on your subscription plan, there may be a limit on the number of files you can transcribe per month.
Can I transcribe a live event using Trint?
Trint is currently not equipped to transcribe live events, but you can upload the recording afterwards for transcription.
What if I forget my Trint account password?
If you forget your password, you can request for a password reset on the Trint login page.
Can I transcribe directly from my phone using Trint?
Currently, Trint's transcription process requires you to upload an audio or video file from your device.
How do I contact Trint's customer support?
You can contact Trint's customer support through the online chat feature on their website or by filling out a contact form.
Is Trint secure?
Yes, Trint ensures the security and privacy of your files by using encryption and adhering to data protection laws.
What is the difference between Trint and other transcription services?
Trint uses AI technology to transcribe and also provides features for editing and sharing the transcription, making it more efficient and user-friendly.
Can I collaborate with others on a transcription project using Trint?
Yes, you can invite others to collaborate with you on a project by giving them access to the file.