TrustPulse FAQ

Answers to your most common questions about Trustpulse.

Quick, simple, and helpful information at a glance.

What is Trustpulse?
Trustpulse is a social proof software that displays real-time notifications on your website to boost trust and credibility.
How can Trustpulse help my website?
Trustpulse can help increase conversions, sales, and customer trust by showing real-time social proof notifications on your website.
What types of social proof notifications does Trustpulse offer?
Trustpulse offers various types of notifications such as recent activity, live visitor count, and customer reviews to showcase social proof on your website.
How do I install Trustpulse on my website?
You can install Trustpulse by following the step-by-step instructions provided in our installation guide or by using our WordPress plugin.
Do I need to have coding knowledge to use Trustpulse?
No, Trustpulse is designed to be user-friendly and easy to use without any coding knowledge.
Is Trustpulse compatible with all website platforms?
Yes, Trustpulse is compatible with all website platforms as long as you have access to edit the website's HTML code.
Can I customize the appearance of Trustpulse notifications?
Yes, you can customize the color, font, and design of Trustpulse notifications to match your website's branding.
Can Trustpulse integrate with my email marketing platform?
Yes, Trustpulse integrates with major email marketing platforms such as Mailchimp, Constant Contact, and AWeber.
Is there a free trial for Trustpulse?
Yes, Trustpulse offers a 7-day free trial for you to test out the software and see its impact on your website.
What happens after the free trial period ends?
If you choose not to continue with the paid plan after the free trial, Trustpulse will automatically deactivate on your website.
How can I upgrade my Trustpulse subscription?
You can upgrade your Trustpulse subscription by logging into your account and selecting a higher plan.
What payment methods does Trustpulse accept?
Trustpulse accepts credit/debit cards, PayPal, and Stripe as payment methods.
Can I cancel my Trustpulse subscription?
Yes, you can cancel your subscription at any time by logging into your account and selecting the "cancel subscription" option.
Can I get a refund for my Trustpulse subscription?
Yes, Trustpulse offers a 14-day money-back guarantee for all its plans.
Why am I receiving an error message when trying to install Trustpulse?
This may be due to incorrect installation steps or conflicts with other plugins on your website. Please refer to our troubleshooting guide or contact our support team for assistance.
Why are Trustpulse notifications not showing up on my website?
This may be due to incorrect installation or caching. Please refer to our troubleshooting guide or contact our support team for assistance.
Can Trustpulse affect my website's loading speed?
No, Trustpulse is designed to have minimal impact on your website's loading speed.
Are Trustpulse notifications GDPR compliant?
Yes, Trustpulse follows GDPR guidelines and offers features such as cookie consent and data protection policies.
Can I customize when and where Trustpulse notifications appear on my website?
Yes, you can set specific triggers and display rules for Trustpulse notifications to appear on your website.
Is Trustpulse mobile-friendly?
Yes, Trustpulse is optimized for mobile devices and its notifications are responsive and will adapt to different screen sizes.
Can I track the performance of Trustpulse on my website?
Yes, Trustpulse offers analytics and reporting features to track the impact of social proof on your conversions.
Why are my Trustpulse notifications not getting any interaction?
This may be due to low website traffic or not having enough social proof to display. We recommend increasing your website's traffic and collecting more customer reviews.
Can I temporarily hide Trustpulse notifications on my website?
Yes, you can pause or hide Trustpulse notifications at any time by logging into your account or using our WordPress plugin.
Can I use Trustpulse on multiple websites?
Yes, depending on your plan, you can use Trustpulse on multiple websites to display social proof and boost credibility.
Is there a limit to the number of Trustpulse notifications?
No, there is no limit to the number of notifications you can display on your website with Trustpulse.
What happens if I exceed my notification limit on my plan?
If you exceed your notification limit, Trustpulse will automatically upgrade your plan to avoid any disruptions in the display of notifications on your website.
Can I contact Trustpulse for technical support?
Yes, you can contact our support team through our website or by emailing [insert email address].
Is there a user community or forum for Trustpulse?
Yes, you can join our user community on Facebook or our forum to connect with other Trustpulse users and share tips and strategies.
Where can I find tutorials and resources for using Trustpulse?
You can find tutorials and resources on our website's help center, YouTube channel, and blog.
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