Trust Wallet FAQ

Answers to your most common questions about Trust Wallet.

Quick, simple, and helpful information at a glance.

What is Trustwallet?
Trustwallet is a secure and easy-to-use mobile cryptocurrency wallet that allows users to store, manage, and trade various cryptocurrencies.
Why should I use Trustwallet?
Trustwallet offers a secure and decentralized platform for storing and trading different cryptocurrencies, as well as the ability to connect with decentralized applications.
How do I download Trustwallet?
Trustwallet can be downloaded for free on both the App Store and Google Play Store.
Can I use Trustwallet on my computer?
Unfortunately, Trustwallet is only available as a mobile app at this time.
How do I create an account on Trustwallet?
Upon downloading the app, you will automatically be prompted to set up a new account.
Can I use Trustwallet without an internet connection?
No, Trustwallet requires an active internet connection to function.
What cryptocurrencies does Trustwallet support?
Trustwallet currently supports over 1600 cryptocurrencies, including Bitcoin, Ethereum, and many more.
How do I add a new cryptocurrency to Trustwallet?
You can add new cryptocurrencies by clicking on the Add Coin button on the main screen and searching for the desired coin.
Can I transfer my cryptocurrencies to Trustwallet from another wallet?
Yes, you can transfer your cryptocurrencies to Trustwallet from another wallet by using the wallets public address or QR code.
Is Trustwallet a custodial or non-custodial wallet?
Trustwallet is a non-custodial wallet, meaning you have full control and ownership of your funds.
What should I do if I forget my password for Trustwallet?
You can reset your password by selecting the "Forgot Password" link on the login screen and following the instructions.
Why am I getting an "Insufficient funds" error message?
This error message means that you do not have enough cryptocurrency in your wallet to complete the transaction.
How long does it take to process a transaction on Trustwallet?
The time it takes to process a transaction on Trustwallet varies depending on the network congestion and gas fees.
What are gas fees?
Gas fees are the transaction fees required to execute a transaction on the blockchain.
Can I cancel a transaction on Trustwallet?
No, once a transaction has been submitted, it cannot be canceled or reversed.
What is a private key?
A private key is a unique code that gives you access to your cryptocurrency funds and should be kept safe and secure.
How do I import my private key into Trustwallet?
You can import your private key by going to Settings and selecting Import Wallet.
What is a seed phrase?
A seed phrase, also known as a recovery phrase, is a set of words that act as a backup for your wallet in case you lose access to your private key.
What should I do if my seed phrase is compromised?
If your seed phrase is compromised, you should immediately transfer your funds to a new wallet and never use the compromised wallet again.
Can I change my seed phrase on Trustwallet?
No, your seed phrase cannot be changed. It is generated randomly and acts as a backup for your wallet.
How do I back up my Trustwallet?
You can back up your Trustwallet by clicking on the Settings button and selecting Backup Wallet.
How secure is Trustwallet?
Trustwallet is considered secure, with features like private key ownership and encrypted passcodes.
Can Trustwallet be hacked?
While no wallet is completely immune to hacking, Trustwallet is a secure platform. It is recommended to always use strong passwords and keep your private keys and seed phrase safe.
How do I contact Trustwallet for support?
You can reach Trustwallets support team by submitting a request on their website or through the app.
What should I do if my funds are missing from my Trustwallet?
If you notice missing funds from your Trustwallet, immediately contact the support team for assistance.
Can I sell my cryptocurrencies on Trustwallet?
Yes, you can sell your cryptocurrencies through decentralized exchanges (DEX) available on Trustwallet.
Why am I getting a "Transaction Failed" error message?
This error message can occur for various reasons, such as insufficient funds, network congestion, or invalid recipient address.
How do I update Trustwallet to the latest version?
You can update Trustwallet by going to your app store, searching for Trustwallet, and selecting the Update button.
Are there any fees for using Trustwallet?
Trustwallet itself does not charge any fees, but there may be network transaction fees associated with using the wallet.