What is TunnelBear?
TunnelBear is a virtual private network (VPN) service that helps protect your online privacy and allows you to access restricted content.
How do I install TunnelBear?
You can download and install TunnelBear from the official website or through your app store on your device.
Why is TunnelBear not connecting?
There could be various reasons why TunnelBear is not connecting, such as network connectivity issues or software conflicts. Try troubleshooting steps on the TunnelBear website.
How do I change my region on TunnelBear?
You can change your region in the TunnelBear app by selecting a different server location or enabling the GhostBear feature.
Is TunnelBear available on all devices?
Yes, TunnelBear is available on most major devices and operating systems, including Windows, Mac, iOS, and Android.
Can I use TunnelBear for free?
Yes, there is a free version of TunnelBear that allows you to use up to 500MB of data per month. If you need more data, you can upgrade to a paid plan.
How do I unsubscribe from TunnelBear?
You can unsubscribe from TunnelBear by logging into your account on the website and canceling your subscription.
Why is TunnelBear not working on my Mac?
There could be several reasons why TunnelBear is not working on your Mac, such as outdated software or conflicting extensions. Try updating your software or troubleshooting steps on the TunnelBear website.
Can I use TunnelBear for torrenting or P2P sharing?
No, TunnelBear does not allow torrenting or P2P sharing on its servers.
How do I disable TunnelBear?
To disable TunnelBear, you can either close the app on your device or turn off the VPN connection in the app's settings.
Is TunnelBear safe to use?
Yes, TunnelBear uses industry-standard encryption to protect your data and has a strict no-logging policy.
Can I use TunnelBear in China?
No, TunnelBear is not currently available in China.
How do I contact TunnelBear customer support?
You can contact TunnelBear customer support through their website or by emailing them at [email protected].
Why am I getting an error message saying "Maximum connections reached"?
This error message means that you have reached the maximum number of devices that can be connected to TunnelBear with your current plan. You can upgrade to a higher plan to connect more devices.
Can I use TunnelBear on my smart TV or gaming console?
Currently, TunnelBear can only be used on devices that have a supported operating system. Smart TVs and gaming consoles may not be compatible.
How do I turn off TunnelBear on my iPhone?
You can turn off TunnelBear on your iPhone by going into the app's settings and selecting "Disconnect."
Why am I getting a "No Internet Connection" error?
This error could indicate that your device does not have a stable internet connection. Try troubleshooting your network or contacting your internet service provider.
Can I use TunnelBear to access streaming services like Netflix?
Yes, TunnelBear has dedicated servers for streaming on some streaming platforms, but they may not work for all regions.
Why is my internet connection slow when using TunnelBear?
This could be due to the distance between you and the server you are connected to. Try switching to a server closer to your physical location.
Does TunnelBear keep any logs of my activity?
No, TunnelBear does not keep any logs of your activity, as stated in their privacy policy.
How do I change my TunnelBear password?
You can change your TunnelBear password by logging into your account on the website and going into your account settings.
Why is my TunnelBear not connecting to a specific server?
This could be due to maintenance or server issues. Try connecting to a different server or wait for the issue to be resolved.
Can I use TunnelBear on multiple devices at the same time?
Yes, depending on your plan, you can connect up to five devices simultaneously with your TunnelBear account.
Why am I getting a "Failed to Authenticate" error?
This error could mean that your login credentials are incorrect. Try resetting your password or contact TunnelBear customer support for assistance.
Can I use TunnelBear with my torrent client?
No, TunnelBear does not allow torrenting on its servers, so it cannot be used with a torrent client.
How do I cancel my TunnelBear subscription on my Android device?
To cancel your TunnelBear subscription on an Android device, go to the Google Play Store, find your TunnelBear subscription, and select "Cancel."
Why am I getting an "Authentication Error" when trying to connect to a server?
This error could mean that your TunnelBear account has been suspended due to a violation of their terms of service. Contact customer support for assistance.
