What is tuta?
Tuta is a messaging platform that allows users to send and receive encrypted messages.
Why am I unable to send a message on tuta?
There could be several reasons for this, such as poor internet connection, server issues, or incorrect recipient information. Please try again or contact our support team for further assistance.
How do I create a tuta account?
You can create a tuta account by visiting our website and clicking on the "Sign Up" button. Follow the prompts to enter your information and complete the account creation process.
What should I do if I forgot my tuta password?
Click on the "Forgot Password" link on the login page and follow the instructions to reset your password.
Why am I getting a "Server Unavailable" error on tuta?
This error could indicate a temporary issue with our servers. Please try again later or contact our support team for further assistance.
Can I use tuta on multiple devices?
Yes, you can use tuta on multiple devices as long as you log in with the same account information.
How do I add a contact on tuta?
You can add a contact by clicking on the "Contacts" icon and then selecting "Add Contact." Enter the name and email address of the contact, and click "Save."
Why am I receiving a "Message Not Delivered" error on tuta?
This error could occur if the recipient's email address is incorrect or if the message was blocked by a spam filter. Please double-check the recipient's information and try again.
Can I attach files to messages on tuta?
Yes, you can attach files up to 25MB in size to messages on tuta.
How do I delete a message on tuta?
To delete a message, simply click on the message and then click on the "Delete" button.
Can I undo a message delete on tuta?
No, once a message is deleted, it cannot be retrieved. Please confirm before deleting a message.
Why is my inbox on tuta showing 0 messages?
This could be a temporary issue with our servers. Please refresh the page or try logging out and logging back in.
How do I change my profile picture on tuta?
To change your profile picture, click on the "Settings" icon, then "Profile," and click on the current picture to upload a new one.
Why is my message not appearing in the recipient's inbox?
This could be due to server delays or the recipient's email provider marking the message as spam. Please try again or contact our support team for further assistance.
Can I customize my tuta inbox?
Yes, you can customize your inbox by changing the theme, font, and layout. Click on the "Settings" icon, then "Themes," to make changes.
How do I report a bug or technical issue on tuta?
You can report a bug or technical issue by clicking on the "Support" icon and filling out the form. Please provide as much detail as possible to help us resolve the issue quickly.
Can I schedule messages on tuta?
Yes, you can schedule messages to be sent at a later time by clicking on the clock icon next to the "Send" button.
Why am I unable to access my tuta account?
This could be due to incorrect login credentials or a locked account. Please contact our support team for assistance in regaining access to your account.
How do I log out of tuta?
To log out of tuta, click on the "Settings" icon, then "Log Out."
Is tuta completely secure?
Yes, tuta uses end-to-end encryption and follows strict security protocols to ensure the safety of your messages and data.
Why am I receiving duplicate messages on tuta?
This could be due to a glitch or server issue. Please let us know if the issue persists so we can investigate.
Can I access tuta on a mobile device?
Yes, tuta is available for both Android and iOS devices. Download the app from the Google Play Store or Apple App Store.
How do I unsubscribe from emails from tuta?
To unsubscribe from tuta emails, click on the link provided at the bottom of the email.
Why am I not receiving any message notifications on tuta?
This could be due to a setting on your device or a glitch in the app. Please check your notification settings and contact us if the issue persists.
Can I change my tuta email address?
No, once an email address is registered with tuta, it cannot be changed. You can create a new account with a different email address if needed.
How do I report a message as spam on tuta?
You can report a message as spam by clicking on the "Report Spam" button while viewing the message.
Why do I receive a "Message Delivery Failed" error on tuta?
This error could occur if the recipient has blocked your email address or if there is an issue with their email server. Please check with the recipient or contact our support team for further assistance.
