How do I create a Tutanota account?
To create a Tutanota account, simply go to the Tutanota website and click on the "Sign up now" button. Follow the prompts to enter your email address and a password, and then click on "Sign up". You will then receive a confirmation email to activate your account.
How can I reset my Tutanota password?
If you have forgotten your Tutanota password, go to the login page and click on "Forgot password". Enter the email address associated with your account and click on "Reset password". You will then receive an email with instructions on how to set a new password.
Why can't I login to my Tutanota account?
If you are having trouble logging into your Tutanota account, ensure that you are entering the correct email address and password. If you have forgotten your password, follow the steps to reset it. Also, make sure your internet connection is stable and try clearing your browser's cache and cookies.
What should I do if I receive an error message saying 'This email address is already taken'?
If you receive this error message, it means that the email address you are trying to use is already registered with Tutanota. You can either try logging in with that email address or use a different email address to create a new account.
Why can't I send or receive emails on my Tutanota account?
If you are having trouble sending or receiving emails on your Tutanota account, ensure that your internet connection is stable and try refreshing the page. If the issue persists, check that your email address is entered correctly and that the email you are trying to send meets Tutanota's size and attachment limits.
How can I change my Tutanota email address?
To change your Tutanota email address, go to "Settings" and then "Account". Click on the "Change" button next to your current email address and follow the prompts to enter a new email address. You can only change your email address if you are a premium user.
Why am I unable to access certain features on Tutanota?
If you are a free user, some Tutanota features may be limited for you. Consider upgrading to a premium account to access all features and additional storage space. If you are a premium user and still cannot access certain features, try refreshing the page or contacting Tutanota's support team.
How can I add a second email address to my Tutanota account?
To add a second email address to your Tutanota account, go to "Settings" and then "User management". Click on the "Add user" button and then enter the new email address. You can then switch between your email addresses by clicking on your account name in the top right corner.
What can I do if I accidentally deleted an email from my Tutanota account?
If you have accidentally deleted an email, it will be moved to the Trash folder where it will be stored for a limited time. You can recover the email by going to the Trash folder and clicking on the "Restore" button next to the email.
Why am I receiving a 'Password too short' error when trying to change my password?
Tutanota requires passwords to be at least 8 characters long. If you are receiving this error, ensure that your password meets this requirement and try again.
How can I add a custom signature to my outgoing emails on Tutanota?
To add a custom signature to your outgoing emails, go to "Settings" and then "Email". Scroll down to the "Signature" section and click on "Edit". You can then type in your desired signature and customize its appearance.
What should I do if I am unable to import my contacts to Tutanota?
If you are having trouble importing your contacts to Tutanota, ensure that you are using a supported file type (CSV or vCard) and that the file size does not exceed Tutanota's limit. If the issue persists, try exporting your contacts in a different file format and contact Tutanota's support team for further assistance.
How can I change my Tutanota account language?
To change your Tutanota account language, go to "Settings" and then "General". Under "Language", select your preferred language from the dropdown menu and click on "Save". The changes will take effect immediately.
Why am I receiving a 'Server timeout' error when trying to access my Tutanota account?
If you are receiving a "Server timeout" error, it means that there is a temporary problem with Tutanota's servers. Wait a few minutes and try logging in again. If the issue persists, contact Tutanota's support team.
How can I disable the spam filter on my Tutanota account?
To disable the spam filter on your Tutanota account, go to "Settings" and then "Email". Under "Spam filter", click on the toggle button to turn it off. Keep in mind that this will increase the amount of spam you receive.
Can I use Tutanota on my mobile device?
Yes, Tutanota is available for both Android and iOS devices. You can download the app from the Google Play Store or the App Store.
How can I report a bug or request a new feature on Tutanota?
If you have encountered a bug or have a feature request, you can report it on Tutanota's GitHub page. Make sure to provide a detailed description of the issue or feature request.
How can I export my emails from Tutanota?
To export your emails from Tutanota, go to "Settings" and then "Data". Click on the "Export" button and select whether you want to export all emails or only certain folders. The exported data will be in a ZIP file that you can save to your device.
Can I use Tutanota with my own domain?
Yes, Tutanota offers custom domain support for its premium users. This option allows you to use your own domain for your Tutanota email address and secure your email communication even further.
How can I change the theme on my Tutanota account?
To change the theme on your Tutanota account, go to "Settings" and then "Appearance". Select your preferred theme from the options provided and click on "Save". The theme will change immediately.
Why am I receiving a 'Login failed' error when trying to login to Tutanota on the desktop app?
This error can occur if you have entered the wrong login credentials or if there is a problem with the app itself. Ensure that you are entering the correct login information and try logging in through the Tutanota website. If the issue persists, contact Tutanota's support team.
How can I cancel my Tutanota subscription?
To cancel your Tutanota subscription, go to "Settings" and then "Billing". Click on "Cancel subscription" and confirm your decision. Your subscription will remain active until the end of the billing period
