What is a TVA?
TVA stands for Tennessee Valley Authority, a government-owned corporation that provides electricity, flood control, navigation, and economic development to the Tennessee Valley region in the United States.
What do I do if I experience a power outage?
If you experience a power outage, you can report it to TVA's outage hotline at 1-800-882-3568 or through their website, tva.com.
Why is my electric bill higher than usual?
There could be several reasons for a higher electric bill, such as increased energy usage, changes in rates, or equipment malfunctions. It is best to contact your local power provider for more information.
How do I pay my TVA bill?
You can pay your TVA bill through their website, by phone, or by mail. Contact your local power provider for specific payment options and instructions.
What is a kilowatt-hour?
A kilowatt-hour (kWh) is a unit of measurement for electricity usage. It represents the amount of energy used by a 1,000 watt appliance in one hour.
Why is my TVA website not working?
If you are having trouble accessing the TVA website, it could be due to maintenance or technical difficulties. You can also try clearing your browser's cache and cookies or using a different browser. If the issue persists, contact TVA's customer service for assistance.
How do I report a downed power line?
If you see a downed power line, call 911 immediately and report it to your local power provider. Do not touch or go near the power line as it can be dangerous.
What should I do if I receive a suspicious call from TVA?
If you receive a suspicious call claiming to be from TVA, do not give out any personal information or make any payments. Hang up and report the call to TVA's customer service.
Can I set up automatic bill payments for my TVA account?
Yes, you can set up automatic bill payments through TVA's website, by phone, or through your bank's online bill pay system.
How do I read my TVA bill?
Your TVA bill will include important information such as your account number, billing period, energy usage, and charges. A detailed explanation of each component should be included on the bill.
Why am I experiencing flickering lights in my home?
Flickering lights can be caused by several factors, including loose bulbs, faulty wiring, or problems with your local power provider's distribution system. Contact your local power provider for assistance.
What is TVA's renewable energy program?
TVA offers a Green Power Switch program that allows customers to support renewable energy by purchasing blocks of 150 kWh per month for an additional fee on their electric bill.
How do I report a leak or spill in the Tennessee Valley?
If you see a leak or spill in the Tennessee Valley, you can report it to TVA's Environmental & Public Safety hotline at 865-632-7084.
Why am I experiencing voltage issues in my home?
Voltage issues can be caused by various factors, including faulty appliances, overloaded circuits, or problems with your local power provider's distribution system. Contact your local power provider for assistance.
What should I do if I smell gas?
If you smell gas, leave the area immediately and call your local power provider's emergency number. Do not use any open flames or electrical equipment until the issue has been resolved.
How do I sign up for notifications from TVA?
You can sign up for notifications from TVA through their website or by contacting your local power provider.
Why am I experiencing frequent power outages?
Frequent power outages can be caused by various factors, including severe weather, equipment malfunctions, or maintenance. Contact your local power provider for more information about the cause of the outages.
Can I change my TVA rate schedule?
Some TVA rate schedules are available for customers to change, while others are determined by their local power provider. Contact your local power provider for more information about changing your rate schedule.
What is the TVA Green Invest program?
TVA Green Invest is a renewable energy program that allows businesses to purchase renewable energy directly from TVA's grid.
How do I report a problem with a TVA facility or structure?
If you notice a problem with a TVA facility or structure, you can report it by calling 1-800-TVA-LAND (1-800-882-3568) or through their website.
Is TVA a non-profit organization?
No, TVA is a government-owned corporation that aims to provide affordable electricity to the Tennessee Valley region.
Can I request a payment extension for my TVA bill?
Yes, you can request a payment extension for your TVA bill by contacting your local power provider.
What should I do if I receive a high voltage warning?
If you receive a high voltage warning, it is important to unplug any sensitive electronics and contact your local power provider for assistance.
How do I report a power theft or fraudulent activity?
If you suspect power theft or other fraudulent activity, you can report it to TVA's Fraud Hotline at 1-800-882-5533.
How do I apply for a job at TVA?
You can view and apply for job openings at TVA through their Careers page on their website.
Where can I find information about TVA's governing board?
Information about TVA's governing board, including members, schedules, and meeting minutes, can be found on their Board of Directors page on their website.
