Unibet FAQ

Answers to your most common questions about Unibet.

Quick, simple, and helpful information at a glance.

What is Unibet and what services does it offer?
Unibet is a popular online betting and gambling platform that offers various sports betting, casino games, and poker games.
How do I create an account on Unibet?
To create an account on Unibet, click on the Register button on the homepage and follow the instructions to enter your personal details.
Can I use the same account for all Unibet services?
Yes, you can use the same account for all Unibet services including sports betting, casino games, and poker games.
Why am I unable to log in to my Unibet account?
If you are unable to log in to your Unibet account, make sure you are entering the correct username and password. You can also try resetting your password or contact customer support for further assistance.
How can I deposit funds into my Unibet account?
To deposit funds into your Unibet account, click on the Deposit button and choose your preferred payment method. Follow the instructions to complete the transaction.
Are there any fees for depositing or withdrawing funds on Unibet?
Unibet does not charge any fees for deposits or withdrawals. However, your bank or payment provider may have their own fees.
What should I do if my deposit is not showing up in my Unibet account?
If your deposit is not showing up in your Unibet account, contact customer support for assistance. They will be able to track the transaction and help resolve the issue.
Can I cancel a withdrawal request on Unibet?
Yes, you can cancel a withdrawal request as long as it has not been processed yet. Click on the Withdrawal History tab and you will see an option to cancel the withdrawal.
Why was my withdrawal request declined?
There could be several reasons for a declined withdrawal, such as insufficient funds, incorrect payment details, or a technical issue. Contact customer support for assistance.
How long does it take for a withdrawal to be processed on Unibet?
Withdrawal processing times can vary depending on the payment method used. It can take anywhere from a few hours to a few business days.
Why am I unable to place a bet on Unibet?
If you are unable to place a bet on Unibet, it could be due to technical issues, insufficient funds, or betting limits. Contact customer support for assistance.
Can I cancel a bet on Unibet?
No, bets cannot be cancelled once they have been placed on Unibet.
What is the minimum and maximum bet amount on Unibet?
The minimum and maximum bet amounts vary depending on the sport, game, and market. You can find more information in the rules and regulations section on the website.
How can I view my betting and transaction history on Unibet?
Click on the My Account tab and select History. You will be able to view your betting and transaction history.
Why am I getting a Session Expired error message on Unibet?
The Session Expired error message appears when your login session has expired. You may need to log in again.
What does the Account temporarily locked error message mean on Unibet?
This error message appears when your account has been temporarily locked due to too many failed login attempts. Contact customer support to unlock your account.
Can I set limits on my Unibet account?
Yes, you can set deposit, loss, and session limits on your Unibet account to help manage your gambling.
How can I self-exclude from Unibet?
To self-exclude from Unibet, contact customer support and they will be able to assist you with the process.
What is the responsible gambling policy on Unibet?
Unibet promotes responsible gambling and has several measures in place, such as self-exclusion and setting limits, to help users gamble responsibly.
Why am I not receiving any promotional emails from Unibet?
If you are not receiving promotional emails from Unibet, check your spam or junk folder. You can also update your email preferences in your account settings.
How can I close my Unibet account?
To close your Unibet account, contact customer support and they will assist you with the process.
Are there any age restrictions for using Unibet?
Yes, you must be at least 18 years old to use Unibet services. Additionally, there may be age restrictions in your jurisdiction.
Is Unibet available in my country?
Unibet is not available in all countries. You can check the list of restricted countries on the website or contact customer support for more information.
Is Unibet licensed and regulated?
Yes, Unibet is licensed and regulated by the Malta Gaming Authority and the UK Gambling Commission, among other regulatory bodies.
How do I contact customer support on Unibet?
You can contact customer support on Unibet through live chat, phone, or email. The contact information can be found on the website.
What should I do if I have a gambling problem?
If you have a gambling problem, contact customer support for assistance. You can also find resources and support on the responsible gambling page on the website.