What is Unikum?
Unikum is an educational platform used in schools in Sweden to connect students, teachers, and parents.
Why am I getting an error message when trying to log in?
This could be due to incorrect login information or a temporary issue with the platform. Please double check your login details and try again. If the problem persists, please contact your school's IT support.
How can I reset my password?
You can reset your password by clicking on the "Forgot password" link on the login page. You will be prompted to enter your email address and follow the instructions to reset your password.
Why can't I access certain features of Unikum?
This could be due to your user role and permissions set by the school. Please contact your school's IT support or the Unikum administrator for assistance.
How do I add a new student to my class?
You can add a new student to your class by clicking on the "Add students" button and entering their name, student ID, and other required information.
How do I create a new assignment for my students?
To create a new assignment, go to your class page, click on "Assignments," and then click on the "Create assignment" button. You can then add details, instructions, and due dates for the assignment.
Why are my students not able to view the assignments?
This could be due to incorrect user settings or permissions. Please ensure that the students have the correct role and permission to view and complete assignments. If the problem persists, contact your school's IT support.
How can I view my child's progress and grades?
You can view your child's progress and grades by logging into your Unikum parent account and clicking on the "Progress" tab. You will be able to see grades for assignments, tests, and other assessments.
Can I communicate with my child's teacher through Unikum?
Yes, you can communicate with your child's teacher through the messaging feature on Unikum. You can also create a group chat with the teacher, your child, and yourself.
How do I report a technical issue with Unikum?
If you encounter a technical issue, you can report it by clicking on the "Support" button on the lower right corner of the page. Alternatively, you can contact your school's IT support.
Why is the platform running slowly?
This could be due to a high volume of users at the moment. Please try again later or contact your school's IT support for assistance.
How can I access Unikum on my mobile device?
You can download the Unikum app on your mobile device from the App Store or Google Play Store.
Can I access Unikum from any computer?
Yes, you can access Unikum from any computer with a stable internet connection and a supported web browser such as Google Chrome or Firefox.
How do I change my language preference on Unikum?
You can change your language preference by clicking on your profile picture, selecting "Account settings," and then choosing your preferred language under "Language."
What should I do if I forget my username?
You can retrieve your username by clicking on the "Forgot username" link on the login page. You will need to enter your email address to receive a reminder of your username.
Why am I not receiving any email notifications from Unikum?
This could be due to incorrect email settings or the emails being marked as spam. Please make sure that Unikum emails are not being sent to your spam folder, and double check your email settings on Unikum.
How do I delete my Unikum account?
To delete your Unikum account, please contact your school's IT support or the Unikum administrator. They will be able to assist you with deleting your account.
Why is an assignment showing as overdue even though I submitted it on time?
This may be due to a technical issue or incorrect date settings. Please contact your teacher or the school's IT support for help.
How do I access my archived courses on Unikum?
You can view your archived courses by clicking on your profile picture, selecting "Archived courses," and then choosing the course you wish to view.
Can I print materials from Unikum?
Yes, you can print materials such as assignments, lesson materials, and reports from Unikum by using the print function on your web browser.
Are there any instructional videos or tutorials for using Unikum?
Yes, there are several instructional videos available on the Unikum YouTube channel. You can also find tutorials and guides on the Unikum support page.
Can I access Unikum outside of Sweden?
No, Unikum is currently only available for schools within Sweden.
Why am I unable to see my child's grades on Unikum?
Your child's school may have chosen not to display grades on Unikum. Please contact the teacher or school's IT support for more information.
Is Unikum accessible for students with disabilities?
Yes, Unikum is designed to be accessible for students with disabilities. If you encounter any issues, please report them to your school's IT support.
How can I join a group on Unikum?
To join a group, you will need to receive an invitation from a group administrator. You can then accept the invitation and join the group.
Can I access Unikum from a public computer?
We do not recommend accessing Unikum from a public computer for security reasons. However, if you must do so, please remember to log out and clear your browsing history afterwards.
