Unitoio FAQ

Answers to your most common questions about Unito.

Quick, simple, and helpful information at a glance.

What is Unito?
Unito is a project management tool that allows you to sync tasks and projects across different platforms.
How do I sign up for Unito?
You can sign up for Unito by visiting their website and creating an account.
Can I use Unito for free?
Unito offers a free trial but after that, you will need to purchase a subscription to continue using the service.
How do I connect my different platforms to Unito?
Unito has an easy-to-use integration process that allows you to connect your platforms within a few clicks.
What platforms does Unito support?
Unito supports various platforms such as Jira, Asana, Trello, Basecamp, and more. Visit their website for a full list of supported platforms.
Why am I getting an error when trying to sync tasks?
This error could be due to connectivity issues or incorrect permissions on your platforms. Try troubleshooting your internet connection or checking your platform permissions.
Can I customize the synchronization settings on Unito?
Yes, Unito allows you to customize the synchronization settings, such as the direction of synchronization and what data gets synced.
How does Unito handle conflicts in synchronized data?
Unito has conflict resolution features that allow you to choose which data takes priority in case of conflicts.
Can I undo a synchronization on Unito?
Yes, Unito has a revert feature that allows you to undo any synchronization that was done within the past 30 days.
Is my data safe on Unito?
Yes, Unito takes data security and privacy seriously. They use encryption and have strict measures in place to protect your data.
Why am I getting an "invalid credentials" error?
This error could be due to entering incorrect login information for your platforms. Double-check and try again.
Can I cancel my Unito subscription at any time?
Yes, you can cancel your subscription at any time. Your subscription will be valid until the end of the current billing cycle.
How do I report a bug on Unito?
You can report a bug by contacting Unito's customer support or submitting a help request on their website.
What if I need help with setting up Unito?
Unito has a helpful support team that can guide you through the setup process or troubleshoot any issues you may encounter.
Can I sync data in real-time on Unito?
Yes, Unito offers real-time synchronization for some platforms. Visit their website for more information.
How often does Unito sync data?
Unito syncs data continuously, in real-time, for some platforms. Some platforms may have a delay of up to 5 minutes.
Why am I seeing duplicated data after synchronization on Unito?
This could be due to double syncing, where the same data is synced multiple times. Check your synchronization settings and ensure there are no duplicates.
Does Unito have a mobile app?
Currently, Unito does not have a dedicated mobile app, but their website is mobile-friendly.
How do I change my Unito account password?
You can change your Unito account password by logging in and going to the "Account Settings" section.
Can I merge tasks from different platforms on Unito?
Yes, Unito allows you to merge tasks from different platforms into one unified task.
What if I accidentally delete data on Unito?
Unito has a 30-day version history feature that allows you to restore any deleted data within that time frame.
How can I track the progress of synchronized tasks on Unito?
You can view the status of synchronized tasks on Unito's dashboard, which shows you the progress and any errors that may have occurred.
Can I schedule synchronized data on Unito?
Yes, Unito has a scheduling feature that allows you to set specific times for data synchronization.
How does Unito handle deleted or archived tasks?
Unito will not sync deleted or archived tasks unless you specifically choose to do so in the synchronization settings.
Why am I receiving an "out of sync" error message?
This error could be due to changes made on one platform not syncing to the other. Try manually syncing the data or troubleshooting your internet connection.
Can I collaborate with team members who are not on Unito?
Yes, you can invite team members who are not on Unito to collaborate on synced tasks by sharing a link or exporting the task to a different platform.
How does Unito handle subtasks or checklists?
Unito can sync subtasks and checklists between supported platforms, maintaining their structure and status.
How often does Unito release updates and new features?
Unito regularly releases updates and new features. You can follow their blog or social media for announcements and updates.
Can I get a refund from Unito?
Unito offers refunds under certain conditions. For more information, please visit their refund policy page on their website.
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