What is UNIZAR?
UNIZAR stands for the University of Zaragoza, a public research university in Zaragoza, Spain.
Why can't I access my UNIZAR account?
There could be multiple reasons for this issue. First, make sure you are entering the correct username and password. If you have forgotten your password, you can reset it through the UNIZAR Virtual Campus (Aula Virtual). If you are still unable to access your account, contact the IT support team for assistance.
I am unable to access the UNIZAR Virtual Campus. What should I do?
Check your internet connection, as well as the browser you are using. Make sure you have disabled any ad blockers or pop-up blockers. If the problem persists, try clearing your browser's cache and cookies. If you continue to have issues, contact the IT support team for further assistance.
Why am I getting an error message when trying to submit an assignment on the Virtual Campus?
There could be several reasons for this error. Make sure the assignment submission deadline has not passed. Also, verify that you have followed the submission instructions correctly. If the problem persists, try using a different browser or contact your professor for assistance.
I can't access my UNIZAR email. What could be wrong?
Double-check that you are using the correct login credentials for your UNIZAR email. You can also try accessing your email through a different browser or device. If you are still experiencing issues, contact the IT support team for help.
Why is the UNIZAR website not working?
The UNIZAR website may experience technical difficulties or maintenance periods. If you are encountering an error message, try refreshing the page or accessing the website at a later time.
I am unable to download a file from the UNIZAR website. What should I do?
Check your internet connection and make sure your browser's pop-up blockers are disabled. If the problem persists, try using a different browser or contact the IT support team for assistance.
What is the recommended internet browser for accessing the Virtual Campus?
The recommended browsers for accessing the Virtual Campus are Google Chrome, Mozilla Firefox, and Safari. Internet Explorer is not fully supported.
How long will my UNIZAR account remain active?
Your UNIZAR account will remain active as long as you are enrolled as a student or employed by the university. If you leave the university, your account will be deactivated.
I am receiving an "invalid username or password" message when trying to access my UNIZAR account. What should I do?
Double-check that you are entering the correct login credentials, including the capitalization of your username. If you continue to have issues, contact the IT support team for assistance.
Why am I unable to register for a course on the Virtual Campus?
There could be a few reasons for this issue. Make sure you are trying to register during the designated registration period. If you are unable to register, contact your academic advisor or the registrar's office for further assistance.
Can I access the UNIZAR library resources remotely?
Yes, you can access the UNIZAR library resources remotely by logging in with your UNIZAR credentials on the library's website.
The UNIZAR Virtual Campus is running slowly for me. What can I do to improve the performance?
Try clearing your browser's cache and cookies, as well as closing any unnecessary tabs or programs. If the problem persists, try using a different browser or contacting the IT support team for assistance.
I am receiving a "server error" message when trying to access a specific feature on the Virtual Campus. How can I fix this?
The server may be experiencing technical difficulties. Try accessing the feature at a later time. If the problem persists, contact the IT support team for further assistance.
I am a new student and cannot find my course materials on the Virtual Campus. What should I do?
Some courses may not have materials posted until the start of the semester. If the course has already begun and you are still unable to find materials, contact your professor for further instruction.
How can I print or save my grades from the Virtual Campus?
Grades can only be printed or saved when your professor has released them. Once they are released, you can access them through the grades section of the Virtual Campus.
Can I access the Virtual Campus on my mobile device?
Yes, the Virtual Campus is accessible on mobile devices through the browser. However, some features may not be fully functional on mobile devices.
I am unable to access my UNIZAR email. How can I forward my emails to another account?
You can set up email forwarding by following the instructions on the UNIZAR IT Services website.
Why am I receiving an "email quota exceeded" message for my UNIZAR email?
Each UNIZAR email account has a storage limit, and if that limit is exceeded, you will be unable to receive new emails. To resolve this issue, delete any unnecessary emails and empty your trash folder. You can also contact the IT support team to request a quota increase.
How do I connect to the UNIZAR wifi network?
You can connect to the UNIZAR wifi network using your university login credentials. Follow the instructions on the IT Services website for further assistance.
I am unable to access a certain database or online resource through the UNIZAR library. What should I do?
Make sure you are accessing the resource through the library's website and that your UNIZAR credentials are logged in. If the problem persists, contact the library for assistance.
Can I reserve a study room at the UNIZAR library?
Yes, you can reserve a study room through the library's online reservation system.
What should I do if I lost my UNIZAR ID card?
If you have lost your UNIZAR ID card, you can request a new one at the Academic Management Office (Gestin Acadmica) on your campus.
How can I access my class schedule on the Virtual Campus?
You can access your class schedule by selecting the "timetable" option on the Virtual Campus main page.
Why am I receiving an "IP denied" error message when trying to access a journal article through the UNIZAR library?
This error message may occur if you are trying to access the resource from an off-campus location or with a non-UNIZAR IP address. Make sure you are accessing the resource from the library's website or through a VPN. If the problem persists, contact the library for assistance.
Can I change my UNIZAR username or email address?
No, your UNIZAR username and email address are assigned and cannot be changed. If you prefer to use a different email address, you can set up email forwarding (see question about email forwarding).
I am unable to access a specific journal or database through the UNIZAR library. What should I do?
Some resources may require additional login credentials or be temporarily unavailable. Contact the library for further
