US Air Force FAQ

Answers to your most common questions about US Air Force.

Quick, simple, and helpful information at a glance.

What is the maximum weight limit for baggage on US Air Force flights?
The maximum weight limit for checked baggage is 70 lbs for active duty military members and 50 lbs for dependents and retirees. For carry-on baggage, the limit is one personal item and one carry-on bag.
How can I check the status of my US Air Force flight?
You can check the status of your flight by using the flight status tool on the US Air Force website or by contacting the airline directly.
What should I do if I miss my US Air Force flight?
If you miss your flight, you should contact the airline as soon as possible for rebooking options. You may incur additional fees for changing your flight.
What is the policy for bringing pets on US Air Force flights?
Pets are generally not allowed on US Air Force flights, with the exception of service animals. If you are a military family relocating, you may be eligible for pet transport through the Pets in Transit program.
How can I request special accommodations or assistance for my US Air Force flight?
You can request special accommodations or assistance by contacting the US Air Force customer service team. It is best to make this request at least 48 hours in advance.
What happens if my US Air Force flight is delayed or cancelled?
If your flight is delayed or cancelled due to reasons within the airline's control, they will usually offer rebooking options or a refund. If the delay or cancellation is due to weather or other unforeseen circumstances, they may offer a rebooking at a later time.
How far in advance should I arrive at the airport for my US Air Force flight?
It is recommended to arrive at the airport at least 2 hours before your scheduled departure time to allow enough time for check-in and security procedures.
What items are not allowed in checked baggage on US Air Force flights?
Items that are not allowed in checked baggage include explosives, flammable materials, and lithium batteries.
Can I bring a firearm or ammunition on a US Air Force flight?
Firearms and ammunition are not allowed on US Air Force flights unless authorized by the Transportation Security Administration (TSA) and packaged according to their regulations.
What should I do if my baggage is lost or damaged during my US Air Force flight?
If your baggage is lost or damaged during your flight, you should contact the airline's customer service team to file a claim. You may also need to provide proof of ownership and receipts for any damaged items.
What is the procedure for traveling with a military dependent on US Air Force flights?
Military dependents traveling on US Air Force flights must have proper identification and may have different baggage allowances depending on their status. It is best to check with the airline beforehand for specific instructions.
Can I change my seat to an upgrade on a US Air Force flight?
Upgrades may be available for purchase at the airport, depending on availability. If your flight is not full, you may be able to change your seat for free.
What is the dress code on US Air Force flights?
The dress code on US Air Force flights is business casual, although military members may wear their uniform if desired.
How can I request a refund for my US Air Force flight?
You can request a refund for your flight by contacting the US Air Force customer service team and providing a reason for your request. Refunds may be subject to a processing fee.
What should I do if the price of my US Air Force flight has dropped after I purchased my ticket?
If the price of your flight has dropped, you may be able to request a refund or credit for the difference. It is best to contact the airline's customer service team for more information.
Can I cancel or change my US Air Force flight?
You may be able to cancel or change your flight, depending on the fare type and any applicable fees. It is best to contact the airline's customer service team for specific instructions.
Can I transfer my US Air Force flight to another person?
US Air Force flights are non-transferable, meaning you cannot give or sell your ticket to someone else.
How can I apply for a military discount on a US Air Force flight?
You can apply for a military discount when booking your flight through the US Air Force website or by contacting the airline directly. Be prepared to provide proof of military status.
What should I do if I experience technical difficulties while booking my US Air Force flight online?
If you experience technical difficulties while booking your flight online, you can contact the airline's technical support team for assistance or try booking through a different browser or device.
What is the baggage allowance for active duty military members on US Air Force flights?
Active duty military members have a checked baggage allowance of up to 70 lbs and a carry-on allowance of one personal item and one carry-on bag.
How can I request a special meal on my US Air Force flight?
You can request a special meal by contacting the US Air Force customer service team at least 48 hours before your scheduled departure. They offer options such as vegetarian, Kosher, and halal meals.
What should I do if I receive an error message while trying to check-in for my US Air Force flight online?
If you receive an error message while checking in for your flight online, try using a different browser or device. If the issue persists, you can contact the airline's technical support team for assistance.
Can I use electronic devices, such as laptops and cellphones, during my US Air Force flight?
Yes, you may use electronic devices on US Air Force flights, as long as they are in airplane mode during takeoff and landing.
How can I join the US Air Force frequent flyer program?
You can join the US Air Force frequent flyer program, called "My Mil Rewards," by signing up through the airline's website or by contacting the customer service team.
What should I do if I have a complaint or feedback about my US Air Force flight experience?
You can submit a complaint or feedback through the US Air Force website or by contacting the airline's customer service team. They will often have a specific process for addressing and resolving customer complaints.
How can I find out about current promotions and deals for US Air Force flights?
You can stay updated on promotions and deals for US Air Force flights by checking the airline's website or following their social media accounts. You can also sign up for their email newsletter to receive exclusive offers.