Vidoomy FAQ

Answers to your most common questions about Vidoomy.

Quick, simple, and helpful information at a glance.

What is Vidoomy?
Vidoomy is an online video advertising platform that helps businesses promote their brand and products through targeted ad placements in high-traffic websites and apps.
How do I sign up for Vidoomy?
You can sign up for Vidoomy by visiting their website and filling out the registration form. Alternatively, you can also contact their sales team for assistance.
How do I create an ad campaign on Vidoomy?
To create an ad campaign on Vidoomy, you can follow the step-by-step guide provided on their website or contact their support team for assistance.
What types of ads can I run on Vidoomy?
Vidoomy offers various types of ads, including banner ads, interstitial ads, and video ads, that can be customized according to your campaign objectives and target audience.
Can I target specific demographics with my ads on Vidoomy?
Yes, Vidoomy allows you to target specific demographics, such as age, gender, location, interests, and more, to ensure your ads are seen by your desired audience.
How do I track the performance of my ads on Vidoomy?
You can track the performance of your ads on Vidoomy through their user-friendly dashboard, which provides real-time data on impressions, clicks, and conversions.
What is the minimum budget for running ads on Vidoomy?
The minimum budget for running ads on Vidoomy varies depending on the type of ad and target audience. It is best to contact their sales team for specific pricing information.
What are the payment options for using Vidoomy?
Vidoomy accepts payments through various methods, including credit cards, PayPal, bank transfers, and more. You can select the preferred payment option during the ad campaign setup.
Can I cancel or pause my ad campaign on Vidoomy?
Yes, you can cancel or pause your ad campaign on Vidoomy at any time through their dashboard. However, please note that any remaining budget will not be refunded.
Is there a minimum duration for ad campaigns on Vidoomy?
Yes, the minimum duration for ad campaigns on Vidoomy is 7 days. However, you can extend the campaign duration as per your needs.
What happens if my ad campaign on Vidoomy gets rejected?
If your ad campaign on Vidoomy gets rejected, their support team will provide you with feedback and suggestions to help you meet their requirements for approval.
Can I edit my ad campaign once it is live on Vidoomy?
Yes, you can make changes to your ad campaign on Vidoomy, such as budget, target audience, and ad creative, while it is still live.
Why am I seeing an error message when trying to log in to my Vidoomy account?
The error message might be due to an incorrect username or password. Please double-check and try again. If the issue persists, you can reset your password or contact their support team for assistance.
My ads on Vidoomy are not delivering. What could be the issue?
There could be various reasons for this issue, such as incorrect targeting, low budget, or rejected ad creative. Please review your campaign settings or contact their support team for further assistance.
What should I do if my ad campaign on Vidoomy is not getting enough impressions?
If your ad campaign is not getting enough impressions, it could be due to low bid levels or targeting. Consider increasing your bid or expanding your target audience to improve ad delivery.
I am seeing a 'click tracking error' message for my ad on Vidoomy. What does it mean?
This error message indicates that there is an issue with the tracking link in your ad. Please make sure the link is correct and functional, or contact their support team for assistance.
How do I request a refund for my unused ad budget on Vidoomy?
To request a refund for your unused ad budget, please contact their support team with the details of your campaign and the amount you wish to be refunded.
Can I schedule my ads to run at specific times on Vidoomy?
Yes, you can schedule your ads to run at specific times on Vidoomy. This feature is available in the advanced targeting options during the ad campaign setup.
What should I do if I encounter a technical issue on Vidoomy?
If you encounter a technical issue on Vidoomy, please clear your browser's cache and cookies or try accessing the platform through a different browser. If the issue persists, contact their support team for assistance.
How can I get in touch with Vidoomy's customer support?
You can reach Vidoomy's customer support through their website's live chat feature, email, or phone. They also have a comprehensive FAQ section and community forum for self-help.
Can I run ads on specific websites through Vidoomy?
Yes, you can select specific websites or apps to display your ads on Vidoomy. Their platform provides a list of publishers available for targeting during the ad campaign setup.
Why was my ad campaign on Vidoomy abruptly stopped?
If your ad campaign was abruptly stopped on Vidoomy, it could be due to a violation of their terms and conditions or unpaid invoices. Please contact their support team for further information.
My ads were approved, but they are not showing on Vidoomy. What could be the issue?
This could be due to various reasons, such as incorrect ad format, targeting, or budget settings. Please review your campaign and contact their support team for assistance.
Can I use custom tracking pixels for my ad campaigns on Vidoomy?
Yes, you can use custom tracking pixels for your ad campaigns on Vidoomy to monitor conversions and track performance. Contact their support team for guidance on setting up custom pixels.
Can I set a daily budget limit for my ad campaigns on Vidoomy?
Yes, you can set a daily budget limit for your ad campaigns on Vidoomy to control your ad spend. This feature is available during the ad campaign setup.
Does Vidoomy offer any additional services such as ad design or optimization?
Yes, Vidoomy offers additional services, including ad design and optimization, for an extra fee. Please contact their sales team for more information.
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