What is Vinted?
Vinted is an online platform where users can buy and sell gently used clothing and accessories.
How do I create an account on Vinted?
To create an account on Vinted, simply go to their website or download the app and click on "Sign Up" to fill out the registration form.
Can I change my username on Vinted?
Yes, you can change your username on Vinted by going to "Settings" and clicking on "Change username".
I forgot my Vinted password. How can I reset it?
To reset your password on Vinted, click on "Forgot Password" on the login page and follow the instructions.
I can't log into my Vinted account. What should I do?
If you are having trouble logging into your Vinted account, try resetting your password or contacting Vinted customer support for assistance.
How do I sell an item on Vinted?
To sell an item on Vinted, click on "Sell" and follow the steps to upload photos, add a description, and set a price.
What payment methods are accepted on Vinted?
Vinted accepts credit and debit cards, PayPal, and Apple Pay as payment methods.
I sold an item on Vinted but haven't received my payment. What should I do?
If you haven't received your payment for a sold item, first ensure that you have entered the correct payment information. If there are no issues with your payment information, contact Vinted customer support for further assistance.
I received an item from a seller on Vinted that doesn't match the description. What should I do?
If you receive an item that doesn't match the description, you can open a case with Vinted customer support for a potential refund.
How do I leave feedback for a seller on Vinted?
To leave feedback for a seller on Vinted, go to the item you purchased and click on "Leave feedback".
Can I cancel a purchase I made on Vinted?
No, all purchases made on Vinted are final and cannot be cancelled. It is important to carefully review the item and the seller's policies before making a purchase.
How can I track my Vinted order?
Once your order has been shipped, you will receive a tracking number that you can use to track your order on the shipping provider's website.
I accidentally marked an item as "sold" on Vinted. How can I undo this?
If you accidentally marked an item as "sold", you can go to "My Vinted" and click on "Recently sold" to find the item and undo the sale.
My Vinted app is not functioning properly. What should I do?
If you are experiencing issues with the Vinted app, try updating the app or reinstalling it. If the problem persists, contact Vinted customer support for further assistance.
How do I report an issue or suspicious activity on Vinted?
To report an issue or suspicious activity on Vinted, click on the "Report" button on the item or user's profile. You can also contact Vinted customer support for assistance.
I accidentally deleted my Vinted account. Can I recover it?
No, once your Vinted account is deleted, it cannot be recovered. You will need to create a new account if you wish to use Vinted again.
How can I delete my Vinted account?
To delete your Vinted account, go to "Settings" and click on "Delete my account" at the bottom of the page.
Can I sell items internationally on Vinted?
Yes, Vinted has options for international shipping and selling, but it is important to check the shipping policies of the country you are sending to.
I am having trouble uploading photos to my Vinted listing. What should I do?
If you are having trouble uploading photos to your Vinted listing, try resizing them or using a different device. If the issue persists, contact Vinted customer support.
I received a message from Vinted informing me about a suspicious user. What should I do?
If you receive a message from Vinted regarding a suspicious user, it is important to follow Vinted's guidelines and report the issue to customer support if necessary.
Can I change the shipping address for a Vinted order I made?
You can only change the shipping address for a Vinted order before the seller has shipped the item. If this occurs, contact the seller to see if they can accommodate the change.
I accidentally purchased the wrong item on Vinted. Can I get a refund?
All Vinted purchases are final, but you can try contacting the seller to see if they are willing to make an exception.
How can I become a verified user on Vinted?
To become a verified user on Vinted, go to "Settings" and click on "Get verified". You will need to follow the steps to verify your identity.
I am not receiving email notifications from Vinted. What should I do?
If you are not receiving email notifications from Vinted, check your spam folder and make sure your email is correctly entered in your account settings. If the issue persists, contact Vinted customer support.
Can I delete a listing on Vinted after it has been sold?
No, once an item has been sold on Vinted, it cannot be deleted. It will remain in your "Recently sold" section.
Is it safe to buy and sell on Vinted?
Vinted has safety measures in place, but it is important to use caution and follow safety guidelines when making transactions. It is also important to report any suspicious activity.
