VisitNorway FAQ

Answers to your most common questions about VisitNorway.

Quick, simple, and helpful information at a glance.

How do I book a flight to Norway?
You can book flights to Norway through major airlines such as Norwegian, SAS, and British Airways.
What is the currency used in Norway?
The currency used in Norway is the Norwegian Krone (NOK).
What is the best time to visit Norway?
The best time to visit Norway depends on your preferences and activities. Summer (June-August) is popular for outdoor activities and festivals, while winter (December-March) is best for experiencing the Northern Lights.
How can I pay for my visit to Norway?
Cash, credit cards, and debit cards are widely accepted in Norway. Some establishments may also accept mobile payment methods like Apple Pay and Google Pay.
How do I apply for a visa to Norway?
Citizens from certain countries may need a visa to travel to Norway. You can apply for a visa through the Norwegian embassy in your country or through the visa application center in your region.
What should I do if I lose my passport in Norway?
If you lose your passport in Norway, you should contact your country's embassy or consulate in Norway for assistance. They can help you obtain an emergency travel document to return home.
Are there any safety concerns in Norway?
Norway is generally a safe country, but it is always best to exercise caution and be aware of your surroundings. Warnings and safety tips are available on the website of the Norwegian Directorate for Civil Protection (DSB).
How do I dial emergency services in Norway?
In case of an emergency, dial 112 to reach the emergency services (police, ambulance, and fire department) in Norway.
What is the emergency number for mountain rescue in Norway?
The emergency number for mountain rescue in Norway is 113.
Why am I receiving an "Invalid URL" error when trying to access the visitnorway website?
This error could be due to a technical issue with the website. Please try clearing your browser's cache and cookies or accessing the website on a different device. If the problem persists, you can contact the visitnorway customer support team for assistance.
How do I report a technical issue with the visitnorway website?
If you encounter a technical issue with the visitnorway website, you can report it by sending an email to [email protected] or filling out the contact form on their website.
How can I book accommodations in Norway?
You can book accommodations in Norway through online booking platforms like Booking.com or through the official websites of hotels, hostels, and guesthouses.
Why do I keep receiving error messages when trying to make a booking on the visitnorway website?
This could be due to technical issues with the website or an error in the booking process. Please try refreshing the page or contacting the customer support team for assistance.
Is it necessary to have travel insurance when visiting Norway?
While travel insurance is not mandatory for visiting Norway, it is always recommended to have coverage for any unexpected health or travel issues.
What should I do if my flight to Norway is cancelled or delayed?
If your flight to Norway is cancelled or delayed, you should contact your airline for assistance and information about rebooking or compensation options.
How do I travel within Norway?
There are various modes of transportation you can use to travel within Norway, including trains, buses, ferries, and domestic flights. You can also rent a car or bike for more flexibility.
What should I do in case of a medical emergency in Norway?
In case of a medical emergency, dial 113 to reach the emergency services. You can also contact your country's embassy or consulate for assistance with finding a hospital or doctor.
I am planning to drive in Norway, what are the rules and regulations?
Driving in Norway requires a valid driver's license, car registration, and insurance. The speed limit is 80 km/h on rural roads and 50 km/h in urban areas.
Why is the Northern Lights not visible on my visit to Norway?
The Northern Lights are a natural phenomenon and are not guaranteed to be visible every night. Check the forecast and plan your trip to increase your chances of seeing them.
Do I need a special license to drive in Norway?
If you are a resident of a European Union (EU) or European Economic Area (EEA) country, your valid driver's license is sufficient. If you are from a non-EU/EEA country, you will need an international driving permit.
I am experiencing difficulty accessing the visitnorway website, what could be the reason?
There could be various reasons for difficulty accessing the visitnorway website, such as technical issues with your internet connection or server issues on their end. Please try refreshing the page or accessing the website at a later time.
How can I get a refund for my cancelled trip to Norway?
If you have booked through a travel agent or third-party website, please contact them for information about their refund policies. If you have booked directly with a hotel or airline, you can contact them for information about their cancellation and refund policies.
Can I exchange currency at the airport in Norway?
Yes, currency exchange services are available at Norwegian airports, but the exchange rates may not be favorable. It is recommended to exchange currency at local banks or currency exchange offices for better rates.
What is the VAT refund process for tourists in Norway?
Non-EU/EEA residents can get a refund of the value-added tax (VAT) on goods purchased in Norway if they spend at least 315 NOK in one store and get the tax form stamped by the retailer. The VAT refund claim can be made at the airport before departure.
How can I get around Norway without a car?
You can travel within Norway without a car by using public transportation such as trains, buses, and ferries, or by booking organized tours.
Is there a dress code for visiting places in Norway?
There is no strict dress code in Norway, but it is always appropriate to dress modestly and comfortably depending on the activities and weather. Remember to pack warm clothes for the unpredictable Norwegian weather.
Why am I unable to make a booking for certain activities on the visitnorway website?
Some activities may have limited availability and may be fully booked. It is recommended to book popular activities in advance. You can also contact the activity provider directly to inquire about availability.
How do I report illegal activities or emergencies in Norway?
In case of emergencies, dial 112 to reach the emergency services. For reporting non-emergency illegal activities, you can contact the police at 02800 or report it anonymously through the Crime Stopper Norway website.