What is viu?
Viu is a streaming service that offers a wide selection of Asian movies, TV shows, and original content.
How do I sign up for viu?
You can sign up for viu by creating an account on their website or by downloading the viu app on your mobile device.
Is viu available in my country?
Viu is available in multiple countries including Hong Kong, Singapore, Malaysia, India, and more. You can check their website for a full list of available countries.
What devices can I use to watch viu?
You can watch viu on smartphones, tablets, smart TVs, and on desktop browsers.
Why am I getting an error message when I try to sign up for viu?
Make sure you have a stable internet connection and that you are entering correct information. If the problem persists, you can contact viu customer support for assistance.
How much does viu cost?
Viu offers both free and premium memberships. The cost of the premium membership varies depending on your location, but it typically ranges from $5-10 per month.
How do I upgrade to a premium membership on viu?
To upgrade to a premium membership, you can go to your account settings on the viu website or app and select the premium membership option.
Why am I unable to access certain videos on viu?
Some videos on viu are only available to premium members. If you are a free member, you may need to upgrade your membership to access these videos.
How can I cancel my viu subscription?
You can cancel your viu subscription by going to your account settings and selecting the "Cancel Membership" option. Please note that you will still have access to the premium content until the end of your billing cycle.
I am having trouble streaming videos on viu. What should I do?
Try clearing your browser's cache or restarting the viu app. If the problem persists, check your internet connection and try refreshing the page or restarting your device.
Why is my video quality low on viu?
The video quality may depend on your internet connection. If you have a slower connection, the video quality may automatically adjust to ensure smooth streaming. You can try adjusting the video quality manually by selecting the settings option on the video player.
How do I change my viu account password?
You can change your viu account password by going to your account settings and selecting the "Update Password" option.
Can I download videos from viu?
Yes, premium members can download select videos on viu to watch offline.
Why am I getting an error message when I try to download videos on viu?
This may happen if there is an issue with your internet connection or if the video is not available for download. If the problem persists, you can contact viu customer support for assistance.
Why am I experiencing frequent buffering while streaming on viu?
This may happen if your internet connection is slow or if there are too many devices connected to the same network. Try reducing the number of devices using the internet and restarting your router.
Is viu available in multiple languages?
Yes, viu offers content in various languages, including English, Chinese, Korean, Hindi, and more.
Can I watch viu on multiple devices simultaneously?
This depends on your membership type. Premium members can stream on two devices at the same time, while free members can only stream on one device at a time.
Why am I not receiving any emails from viu?
Check your email spam or junk folder to see if the emails from viu are being redirected. You can also contact viu customer support to ensure your email is correctly linked to your account.
How do I update my email address on viu?
You can update your email address by going to your account settings and selecting the "Update Email" option.
Can I watch viu content offline?
Yes, premium members can download select videos on viu to watch offline.
Why am I unable to login to my viu account?
Double-check that you are using the correct login credentials. If you have forgotten your password, you can reset it by clicking on the "Forgot Password" link on the login page.
How do I report a problem with a video on viu?
You can report a problem by clicking on the "Report" button on the video player and filling out the form. Alternatively, you can also contact viu customer support.
Can I watch viu on my TV?
Yes, you can watch viu on your TV by using a device such as a Chromecast or by connecting your device to the TV via an HDMI cable.
How do I contact viu customer support?
You can contact viu customer support through their website or app. They also have social media pages where you can send them a direct message.
Why am I receiving an error message when I try to pay for my viu subscription?
Check with your bank to make sure they are not blocking the transaction. If the problem persists, you can contact viu customer support for assistance.
Is viu safe to use?
Yes, viu takes various measures to ensure the safety and security of their users' data. You can read more about their privacy policy on their website.
What content is available on viu?
Viu offers a variety of Asian content, including dramas, movies, variety shows, and original content. You can browse their library on their website or app.
