Waipu TV FAQ

Answers to your most common questions about Waipu TV.

Quick, simple, and helpful information at a glance.

What is Waipu?
Waipu is a streaming service that offers live TV, on-demand content, and DVR capabilities.
How do I sign up for Waipu?
You can sign up for Waipu by visiting their website and creating an account.
Why am I getting a Network Error message when using Waipu?
This could be due to a poor internet connection. Check your internet connection and try again.
Can I watch Waipu on multiple devices at the same time?
Yes, depending on which plan you have, you can watch on multiple devices simultaneously.
How do I cancel my Waipu subscription?
You can cancel your Waipu subscription by logging into your account and going to the Manage Subscription section.
Is Waipu available in my area?
Waipu is currently only available in Germany and Austria.
Why is the sound not working on Waipu?
This could be due to a technical issue. Try restarting your device or contacting Waipu support for further assistance.
How do I watch a recorded show on Waipu?
Go to the Recordings section on the Waipu app or website to access your recorded shows.
Why am I getting a Video Unavailable message on Waipu?
This could be due to licensing restrictions or a technical issue. If it persists, contact Waipu support for help.
Can I watch sports on Waipu?
Yes, Waipu offers a variety of sports channels and packages.
How often are new shows and movies added to Waipu?
New content is regularly added to Waipu, but the frequency may vary.
How do I reset my password for Waipu?
You can reset your password by clicking on Forgot password on the login screen and following the prompts.
Is Waipu free to use?
Waipu offers both free and paid plans. The free plan includes limited content and features.
Why am I seeing a Playback Error on Waipu?
This could be due to a weak internet connection or a technical issue. Try restarting your device or contacting Waipu support.
Can I watch Waipu on my smart TV?
Yes, Waipu is supported on many smart TVs. Check their website for a full list.
How do I change my playback settings on Waipu?
You can change your playback settings by going to the "Settings" section on the Waipu app or website.
Why am I seeing a Subscription Required message on Waipu?
This could be because your subscription has expired or there was an issue with your payment.
Can I download content on Waipu to watch offline?
No, Waipu does not currently offer offline viewing.
How do I report technical issues with Waipu?
You can report technical issues by contacting Waipu support through their website or app.
What devices are compatible with Waipu?
Waipu is compatible with many devices including smartphones, tablets, smart TVs, and streaming devices.
How do I change my email address on Waipu?
You can change your email address by going to the "Account Settings" section on the Waipu website.
Why am I getting a Content Unavailable message on Waipu?
This could be due to licensing restrictions or technical issues. If the issue persists, contact Waipu support.
Is parental control available on Waipu?
Yes, you can set up parental controls on Waipu to restrict access to certain content.
How do I add channels to my Waipu subscription?
You can add channels by going to the Manage Subscription section on the Waipu website or app.
Can I watch Waipu while traveling internationally?
No, due to licensing restrictions, Waipu is only available to stream in Germany and Austria.