Wasabi FAQ

Answers to your most common questions about Wasabi.

Quick, simple, and helpful information at a glance.

What is Wasabi?
Wasabi is a cloud storage service that offers secure, fast, and affordable storage solutions for businesses and individuals.
How do I sign up for Wasabi?
You can sign up for Wasabi by visiting their website and following the instructions on the sign-up page.
What error message should I look out for when using Wasabi?
One common error message to look out for is "Access Denied." This means you are not authorized to access a particular resource on Wasabi.
How do I fix the "Access Denied" error on Wasabi?
Make sure you have the correct permissions and access credentials for the resource you are trying to access. If the issue persists, contact Wasabi's customer support for further assistance.
How much does Wasabi cost?
Wasabi offers pay-as-you-go pricing, starting at $5.99/month for 1 TB of storage. You can also contact them for a customized pricing plan that suits your storage needs.
What happens if I exceed my storage limit on Wasabi?
If you exceed your storage limit, excess data will be automatically billed at the same rate as your standard plan. Alternatively, you can choose to upgrade your storage plan to accommodate your storage needs.
Can I cancel my Wasabi subscription at any time?
Yes, you can cancel your Wasabi subscription at any time without any additional fees. Your data will still be accessible until the end of your current billing cycle.
Can I access Wasabi from multiple devices?
Yes, you can access your Wasabi storage from any device with an internet connection. Just make sure you have the correct login credentials.
Is Wasabi compatible with all operating systems?
Yes, Wasabi is compatible with Windows, Mac OS, Linux, and mobile operating systems such as iOS and Android.
How do I upload files to Wasabi?
You can upload files to Wasabi by using the drag and drop method on the Wasabi website, or by using third-party applications that are compatible with Wasabi.
Why am I getting a "Server Error" message on Wasabi?
This could be due to Wasabi servers experiencing technical difficulties. Try refreshing the page or contact customer support for assistance.
Can I share files and folders on Wasabi?
Yes, you can share files and folders on Wasabi by creating a shareable link or by granting access to specific users.
How secure is my data on Wasabi?
Wasabi encrypts your data during transmission, and they also offer options for client-side encryption for added security. They also have data centers that comply with industry-standard security measures.
What is the maximum file size I can upload on Wasabi?
The maximum file size limit for Wasabi is 5TB.
Is there a limit to the number of files I can store on Wasabi?
No, there is no limit to the number of files you can store on Wasabi.
How can I access versions of a file on Wasabi?
You can access previous versions of a file on Wasabi by using the "Restore Previous Version" function.
Can I access deleted files on Wasabi?
Yes, you can access deleted files on Wasabi within 90 days of deletion. After that, the file will be permanently deleted.
What happens if I forget my Wasabi password?
You can reset your password by using the "Forgot Password" function on the Wasabi login page.
Is there a limit to the number of concurrent uploads on Wasabi?
Yes, there is a limit of 100 concurrent uploads on Wasabi. However, you can contact customer support if you need to increase this limit.
Why am I getting a "File Not Found" error on Wasabi?
This error usually occurs when the file you are trying to access has been deleted or moved. Check the file's location or contact customer support for assistance.
How can I monitor my storage usage on Wasabi?
You can monitor your storage usage on Wasabi by accessing the "Storage" tab on your account dashboard.
Does Wasabi have a mobile app?
Yes, Wasabi has a mobile app that is available for download on both iOS and Android devices.
How do I contact Wasabi customer support?
You can contact Wasabi customer support through their website, email, or phone number listed on their website.
Is there a limit to the number of users I can add to my Wasabi account?
No, there is no limit to the number of users you can add to your Wasabi account. However, each user will have separate login credentials and permissions.
Can I use Wasabi for personal storage?
Yes, you can use Wasabi for personal storage as well as for business purposes.
What is the difference between Wasabi and other cloud storage services?
Wasabi offers storage solutions at a significantly lower cost compared to other cloud storage services without compromising on security and speed.
Are there any additional fees for using Wasabi?
No, there are no additional fees for using Wasabi. You only pay for the storage you use.