WeFunder FAQ

Answers to your most common questions about Wefunder.

Quick, simple, and helpful information at a glance.

What is WeFunder?
WeFunder is an online investment platform that allows anyone to invest in early-stage companies.
How do I create an account on WeFunder?
To create an account on WeFunder, go to the website and click on the "Sign Up" button on the top right corner. Follow the prompts to enter your information and create an account.
How do I invest in a company on WeFunder?
To invest in a company on WeFunder, you first need to create an account and verify your identity. Once that is done, you can browse the list of companies and click on "Invest Now" on the one you are interested in.
I am having trouble accessing my account. What should I do?
If you are having trouble accessing your account, try resetting your password. If that doesn't work, contact WeFunder's support team for further assistance.
Why was my investment rejected?
There could be various reasons why your investment was rejected, such as the company reaching its fundraising limit or your payment not going through. Contact WeFunder's support team for more information.
How do I withdraw my investment?
You can withdraw your investment before a company's campaign ends by clicking on the "Edit Investment" button on the investment page. After the campaign ends, you cannot withdraw your investment.
Is investing through WeFunder risky?
Yes, investing in early-stage companies carries a high level of risk. WeFunder advises all investors to do their own research before making any investments.
Can I invest in a company if I am not a US citizen?
No, only US citizens and permanent residents can invest through WeFunder at this time.
What happens if the company I invested in fails?
If a company you invested in fails, you may lose some or all of your investment. WeFunder does not guarantee the success of any company listed on its platform.
How long does it take to receive my investment rewards?
The time it takes to receive investment rewards varies from company to company. Some may start paying rewards immediately, while others may take several years.
I am not receiving updates from a company I invested in. What should I do?
If you are not receiving updates from a company you invested in, make sure your email notifications are turned on and check your spam folder. You can also reach out to the company directly for updates.
I haven't received my tax documents for my investments.
Tax documents for investments are typically available by the end of February. If you haven't received yours, contact WeFunder's support team to request them.
Can I cancel my investment?
You can cancel your investment before the campaign ends by clicking on the "Edit Investment" button on the investment page. After the campaign ends, you cannot cancel your investment.
Can I change my investment amount?
You can change your investment amount before the campaign ends by clicking on the "Edit Investment" button on the investment page. After the campaign ends, you cannot change your investment amount.
What payment methods does WeFunder accept?
WeFunder accepts credit or debit card payments, bank transfers, and wire transfers.
Will I receive a confirmation email after making my investment?
Yes, you will receive a confirmation email with details of your investment after it is completed.
Can I invest in a company directly without going through WeFunder?
No, all investments in companies listed on WeFunder must be made through the platform.
I am not receiving my login information. What should I do?
If you are not receiving your login information, make sure you entered the correct email address when signing up. If the issue persists, contact WeFunder's support team.
I am receiving an error message when trying to invest. What should I do?
If you are receiving an error message when trying to invest, check your internet connection and try again. If the issue persists, contact WeFunder's support team for further assistance.
Can I invest in more than one company at a time?
Yes, you can invest in multiple companies at a time on WeFunder.
Can I invest in a company after its campaign has ended?
No, you can only invest in a company during its fundraising campaign.
How do I change my email or password?
To change your email or password, log into your account and go to the "Settings" section.
How do I delete my account?
To delete your account, log into your account and go to the "Settings" section. Click on "Delete Account" and follow the prompts.
Is WeFunder a registered investment advisor?
No, WeFunder is not a registered investment advisor and does not provide investment advice.
Where can I find more information about WeFunder?
For more information about WeFunder, you can visit their website or check out their FAQ page here: https://help.wefunder.com/
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