What is WeLink?
WeLink is a virtual communication platform that allows you to connect with others through video, audio, and text features.
How do I sign up for WeLink?
You can sign up for WeLink by creating an account with your email address and choosing a password.
Why can't I log into my WeLink account?
There may be an issue with your login information, such as an incorrect password. Try resetting your password or contacting WeLink support for further assistance.
Can I use WeLink on my mobile device?
Yes, WeLink is available for download on both iOS and Android devices.
How do I start a video call on WeLink?
Simply click or tap on the "Video Call" button on the chat screen with the person you wish to call.
Why is my video quality poor on WeLink?
Poor video quality can be caused by a weak internet connection. Try moving closer to your router or using a wired connection for better quality.
Can I screen share on WeLink?
Yes, you can easily share your screen during a video call by clicking on the "Share screen" button.
Why can't I join a video call on WeLink?
There can be various reasons for being unable to join a video call, such as a poor internet connection or technical issues with the other person's device. Try troubleshooting your own connection or reaching out to the other person for assistance.
How do I invite someone to join WeLink?
You can invite someone to join WeLink by sending them an invitation link or by searching for their name or email address in the "Add People" section of the platform.
Can I use WeLink for group calls?
Yes, WeLink supports group calls with up to 100 participants at a time.
How do I leave a group conversation on WeLink?
To leave a group conversation on WeLink, simply click on the three dots next to the group name and select "Leave Group."
Why am I not receiving notifications from WeLink?
Check your device's notification settings to make sure that they are enabled for WeLink. If they are and you are still not receiving notifications, try reinstalling the app.
Can I delete messages on WeLink?
Yes, you can delete individual messages or entire conversations on WeLink.
How do I access my archived chats on WeLink?
Your archived chats can be found by clicking on the "Archive" option in the chat menu.
What if I accidentally sent a message on WeLink?
You can delete the message before it is read by the other person by tapping and holding on the message and selecting "Delete."
How can I add a profile picture on WeLink?
You can add a profile picture by going to your profile and clicking on the camera icon.
Is WeLink a free service?
Yes, WeLink offers a free version with limited features. There is also a premium option with more features available.
How do I cancel my WeLink subscription?
If you have a premium subscription to WeLink, you can cancel it by going to your account settings and selecting "Manage Subscription."
What should I do if my WeLink account has been hacked?
If you suspect that your WeLink account has been hacked, change your password immediately and contact WeLink support for further assistance.
Can I use WeLink for work meetings?
Yes, WeLink has features specifically designed for virtual meetings, such as screen sharing and group calls.
How do I report a technical issue on WeLink?
You can report a technical issue by going to the "Settings" menu and clicking on "Contact Support." You can also reach out to WeLink's customer support team via email or phone.
What should I do if WeLink is not working on my device?
First, check your device's compatibility with WeLink. If your device is compatible and you are still experiencing issues, try clearing your cache and cookies or updating the app to the latest version.
Does WeLink have a privacy policy?
Yes, WeLink has a comprehensive privacy policy that can be found on their website.
Is WeLink safe to use?
WeLink takes measures to protect user data and encrypt communication channels. However, it is always recommended to use caution and be mindful of potential security risks when using any online platform.
Can I use WeLink offline?
No, WeLink requires an internet connection for use.
How can I provide feedback to WeLink?
You can provide feedback to WeLink by going to the "Settings" menu and selecting "Feedback." You can also reach out to their customer support team with any suggestions or concerns.
Where can I find more information about WeLink's features?
You can find more information about WeLink's features on their website or by contacting their customer support team.
