Wipro FAQ

Answers to your most common questions about Wipro.

Quick, simple, and helpful information at a glance.

What should I do if I am experiencing slow internet connection while working at Wipro?
Firstly, check your internet connection and make sure it is stable. If the problem persists, contact your IT support team for further assistance.
How do I reset my Wipro account password?
You can reset your password by clicking on the "Forgot Password" link on the login page. You will receive instructions on how to create a new password through your registered email.
Why am I receiving an "Access Denied" error message when trying to access certain files on the Wipro network?
This error occurs when you do not have the necessary permissions to access those files. Contact your supervisor or IT support for assistance in getting the appropriate permissions.
How can I update my personal information on the Wipro employee portal?
You can update your personal information by logging into the Wipro employee portal and navigating to the "My Profile" section. Make the necessary changes and save them.
I accidentally deleted an important file from my Wipro account. Can I recover it?
If the file was backed up, you may be able to recover it from the backup system. Otherwise, it is not possible to recover the deleted file. Please be cautious and double-check before deleting any files.
What is the process for requesting a new laptop or desktop at Wipro?
You can raise a ticket with your IT support team to request a new laptop or desktop. They will review your request and provide you with the necessary hardware based on availability and company policies.
How do I report a technical issue or error on my Wipro laptop?
You can report technical issues or errors by raising a ticket with your IT support team. They will troubleshoot the problem and provide a solution.
I am unable to access my Wipro email. What should I do?
First, check your internet connection and try accessing your email again. If the problem persists, contact your IT support team for further assistance.
My Wipro laptop is running slow. How can I improve its performance?
You can improve your laptop's performance by regularly clearing out unnecessary files, running virus scans, and ensuring all software is up to date. If the problem continues, consult your IT support team for further assistance.
Why am I getting a "No Network Connection" error message on my Wipro laptop?
This could be due to an issue with your internet connection or a problem with the network settings on your laptop. Check your internet connection and contact your IT support team for further assistance.
How can I access my payslip on the Wipro employee portal?
You can access your payslip by logging into the Wipro employee portal and navigating to the "Payroll" section. From there, you can view and download your payslip.
I am unable to attend a meeting on Microsoft Teams. What should I do?
Check your internet connection and try restarting your laptop. If the problem persists, reach out to your IT support team for further assistance.
How do I access the Wipro intranet from my mobile device?
You can access the Wipro intranet from your mobile device using the Wipro Mobile App. Contact your IT support team for assistance with downloading and using the app.
I am traveling for work and cannot access some files on the Wipro network. How can I access them?
You can use a virtual private network (VPN) to securely access the Wipro network and files while traveling. Contact your IT support team for assistance with setting up a VPN.
Why is my Wipro laptop freezing frequently?
This could be due to a lack of memory or a software conflict. Try closing any unnecessary programs and restarting your laptop. If the problem continues, reach out to your IT support team for further assistance.
How do I submit a time-off request on the Wipro portal?
You can submit a time-off request by logging into the Wipro employee portal and navigating to the "Time-Off" section. Submit your request and wait for approval from your manager.
I am having trouble connecting to the Wipro network from home. What should I do?
Make sure you have a stable internet connection and try restarting your laptop. If the problem persists, contact your IT support team for further assistance.
Can I access the Wipro employee portal from a non-Wipro device?
Yes, you can access the employee portal from any device with internet access. However, certain features may be restricted for security reasons.
How do I report a security issue or incident at Wipro?
You can report any security issues or incidents by contacting your IT security team or reporting it through the company's confidential hotline.
I am unable to open a file on my Wipro laptop. What should I do?
First, try to open the file on a different device. If it does not open, the file may be corrupted. If it opens on another device, contact your IT support team for assistance.
How can I check my email quota on the Wipro network?
You can check your email quota by logging into your email account and navigating to the "Settings" or "Preferences" section. The quota information should be displayed there.
I am receiving a "Disk Space Full" error message on my Wipro laptop. How can I free up space?
You can free up disk space by deleting unnecessary files and emptying the trash/recycle bin. You can also contact your IT support team for assistance with freeing up space.
How do I access my Wipro virtual desktop?
You can access your virtual desktop by logging into the Wipro employee portal and navigating to the "Virtual Desktop" section. From there, you can access your desktop remotely.
I am not receiving emails on my Wipro account. What could be the issue?
This could be due to a delay in the email server or an issue with your email settings. Contact your IT support team for further assistance.
Can I receive technical support for personal devices through Wipro?
No, Wipro's technical support is only available for company-issued devices. You can check with your personal device manufacturer for technical support options.
How do I request a software installation on my Wipro laptop?
You can request a software installation by raising a ticket with your IT support team. They will review your request and install the software if it aligns with company policies.