WiseNotify FAQ

Answers to your most common questions about WiseNotify.

Quick, simple, and helpful information at a glance.

What is wisernotify?
Wisernotify is a tool that allows you to receive automated notifications about important events on your website or web application.
How does wisernotify work?
Wisernotify uses a combination of code snippets and API calls to track and send notifications based on triggers you set up.
What types of notifications can I receive with wisernotify?
You can receive notifications for events such as new signups, purchases, form submissions, and more.
What are the benefits of using wisernotify?
Using wisernotify can help you stay informed about important events on your website, saving you time and improving your customer experience.
How do I set up wisernotify?
To set up wisernotify, you will need to create an account, install the code snippets on your website, and set up triggers and notifications for the events you want to track.
Can I customize the notifications I receive?
Yes, you can customize the triggers and notifications based on your specific needs and preferences.
What if I'm not receiving any notifications?
If you are not receiving notifications, please make sure that the code snippets are installed correctly and that your triggers and notifications are properly set up.
Can I receive notifications on multiple devices?
Yes, you can receive notifications on multiple devices by adding them to your wisernotify account and selecting them as a delivery option for your notifications.
Can I turn off notifications temporarily?
Yes, you can easily turn off notifications on wisernotify by disabling your triggers or pausing your account.
Can I cancel my wisernotify subscription?
Yes, you can cancel your subscription at any time by contacting our support team or through your account settings.
Will my data be secure on wisernotify?
Yes, we take the security and privacy of your data very seriously and use industry-standard encryption to protect it.
Do I need coding experience to use wisernotify?
No, you do not need any coding experience to use wisernotify. Our user-friendly interface makes it easy for anyone to set up and manage notifications.
Can I track events on my website that are not listed in the default triggers?
Yes, you can create custom triggers and track any event on your website using the custom code option in wisernotify.
What if I have a large amount of website traffic?
Wisernotify is equipped to handle high amounts of website traffic and can easily scale to meet your needs.
Will wisernotify slow down my website?
No, wisernotify uses lightweight code snippets and does not affect the speed or performance of your website.
Is wisernotify compatible with all websites?
Wisernotify is compatible with most major website platforms, including WordPress, Shopify, and Squarespace.
Can I receive notifications in different languages?
Yes, wisernotify supports multiple languages and allows you to customize the language of your notifications.
Can I integrate wisernotify with other tools or apps?
Yes, wisernotify has several integrations available, including Zapier, Slack, and Google Sheets.
What happens if there is an error with my code snippets?
If there is an error with your code snippets, you may not receive notifications. Please check your code and make sure it is installed correctly.
Can I receive notifications for events that happened before I set up wisernotify?
No, wisernotify will only track events that occur after you have installed the code snippets and set up triggers.
Will I receive notifications for events that happened in the past?
No, wisernotify only sends notifications for events that occur after the code snippets are installed and triggers are set up.
Can I change the email address or phone number for my notifications?
Yes, you can change the delivery options for your notifications at any time in your account settings.
How do I contact wisernotify for support?
You can contact wisernotify through our support center or by emailing us at [email protected].
Can I receive notifications for events on non-website platforms, such as mobile apps?
Currently, wisernotify only supports website events, but we are working on expanding our capabilities to include other platforms in the future.
Can I receive notifications for events on multiple websites?
Yes, you can track events on multiple websites by creating separate accounts for each website or by using our custom code option.
Is there a limit to the number of triggers or notifications I can set up?
No, there is no limit to the number of triggers or notifications you can set up on wisernotify.
How often do I need to update my code snippets?
You do not need to regularly update your code snippets unless there is a change to your website's code or platform.