WP Mail SMTP FAQ

Answers to your most common questions about Wpmailsmtp.

Quick, simple, and helpful information at a glance.

What is wpmailsmtp?
Wpmailsmtp is a WordPress plugin that allows you to send emails from your WordPress site through an SMTP (Simple Mail Transfer Protocol) server.
What are the benefits of using wpmailsmtp?
By using wpmailsmtp, you can ensure that your emails are delivered successfully and improve the overall email deliverability of your WordPress site.
How do I install wpmailsmtp?
You can install wpmailsmtp by going to your WordPress dashboard, clicking on "Plugins" and then searching for "wpmailsmtp". Click on "Install Now" and then "Activate" to start using the plugin.
Why am I getting an error message when trying to send an email with wpmailsmtp?
There could be several reasons for this, such as incorrect settings or an issue with your SMTP server. Check your settings and make sure they are correct. If the issue persists, contact your hosting provider or SMTP server provider for assistance.
How can I change the email sender address in wpmailsmtp?
You can change the email sender address by going to the wpmailsmtp settings page in your WordPress dashboard and updating the "From Email Address" field.
Why are my emails going to spam when using wpmailsmtp?
This could be due to incorrect email settings, using a shared IP address, or your email content triggering spam filters. Check your settings and make sure they are correct and try to improve the content of your emails.
Can I use wpmailsmtp with any SMTP server?
Yes, wpmailsmtp is compatible with most SMTP servers. However, if your SMTP server requires SMTP authentication, you will need to upgrade to the Pro version of wpmailsmtp.
How can I upgrade to the Pro version of wpmailsmtp?
You can upgrade to the Pro version by going to the wpmailsmtp settings page in your WordPress dashboard and clicking on the "Upgrade Now" button.
Why am I getting the error "SMTP connection could not be established" when trying to send an email with wpmailsmtp?
This could be due to incorrect SMTP server settings or a firewall blocking the connection. Double-check your settings and try disabling your firewall to see if that resolves the issue.
Can I schedule emails to be sent with wpmailsmtp?
Yes, the Pro version of wpmailsmtp has a feature called "Scheduled Sending" that allows you to schedule emails to be sent at a specific time and date.
Why are my emails not being sent even though they are scheduled with wpmailsmtp?
This could be due to server restrictions or an issue with your email content. Check with your hosting provider to see if there are any limitations on sending emails and make sure your email content complies with spam laws.
Can I use wpmailsmtp with my Gmail account?
Yes, you can use wpmailsmtp with your Gmail account by configuring your Gmail SMTP settings in the wpmailsmtp settings page.
Why am I getting the error "SMTP authentication failed" when using wpmailsmtp with my Gmail account?
This could be due to incorrect SMTP authentication settings. Make sure you have enabled "Allow Less Secure Apps" in your Gmail account and that the credentials entered in wpmailsmtp are correct.
How can I troubleshoot issues with wpmailsmtp?
You can troubleshoot issues with wpmailsmtp by checking your settings for any errors, disabling other plugins that may conflict with wpmailsmtp, and contacting the plugin support team for assistance.
Can I use wpmailsmtp for transactional emails?
Yes, you can use wpmailsmtp for transactional emails if your SMTP server allows it and you have set up the plugin correctly.
Why am I getting the error "Failed to load target URL" when testing the email delivery in wpmailsmtp?
This could be due to a misconfigured plugin or theme or a server issue preventing the email from being sent. Contact the plugin support team for further assistance.
Can I use wpmailsmtp to send bulk emails?
No, wpmailsmtp is not meant for sending bulk emails. It is best used for transactional emails.
Why am I getting the error "Maximum execution time exceeded" when trying to send an email with wpmailsmtp?
This could be due to server restrictions or a large email size. Try increasing the maximum execution time in your server settings or reducing the email size.
Can I use wpmailsmtp with a third-party SMTP service?
Yes, wpmailsmtp is compatible with most third-party SMTP services. You will need to enter the correct SMTP server details to use the plugin with your chosen service.
How can I check if wpmailsmtp is working correctly?
You can check if wpmailsmtp is working correctly by sending a test email within the plugin settings. You can also use an email testing tool to confirm if your emails are being delivered successfully.
Why does wpmailsmtp show an "Invalid License Key" error?
This could be due to entering an incorrect license key or a server issue. Double-check the license key entered and contact the plugin support team if the issue persists.
Can I use wpmailsmtp for my WordPress multisite?
Yes, wpmailsmtp is multisite compatible. You will need to install and activate the plugin on each site within your multisite network.
Why am I getting a "memory exhausted" error when trying to send an email with wpmailsmtp?
This could be due to a large email size or server restrictions. Try to reduce the email size or increase the memory limit in your server settings.
Can I use wpmailsmtp with my own custom SMTP server?
Yes, you can use wpmailsmtp with your own custom SMTP server by entering the correct server details in the plugin settings.
How can I disable wpmailsmtp on certain pages of my website?
You can disable wpmailsmtp on certain pages of your website by using a plugin like "Plugin Organizer" or adding code snippets to your theme's functions.php file.
Can I translate wpmailsmtp into different languages?
Yes, wpmailsmtp is translation ready. You can use translation plugins like "Loco Translate" to translate the plugin into different languages.
Why am I not receiving any emails after installing wpmailsmtp?
This could be due to incorrect settings or a server issue. Check your settings and contact your hosting provider if the issue persists.
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