WP Spectra FAQ

Answers to your most common questions about WP Spectra.

Quick, simple, and helpful information at a glance.

What is wpspectra?
Wpspectra is a WordPress plugin that helps users monitor and improve the performance and security of their websites.
Why am I getting a fatal error message when trying to activate wpspectra?
This may be due to a conflict with another plugin or outdated WordPress version. Please contact wpspectra support for further assistance.
How do I install wpspectra?
You can install wpspectra from the WordPress plugin repository or by uploading the zip file through your WordPress dashboard.
Why am I seeing a memory exhausted error with wpspectra?
This can happen if your website has a high volume of traffic or if your hosting has limited resources. We recommend upgrading your hosting plan or contacting your hosting provider for assistance.
How do I access the wpspectra dashboard?
You can access the wpspectra dashboard by clicking on the wpspectra menu item in your WordPress dashboard.
Why is wpspectra showing an error with my websites URL?
This could be due to the wrong URL entered in the settings. Double-check your URL and make sure it is correct. If the issue persists, please contact wpspectra support for help.
Can I use wpspectra on a non-WordPress website?
No, wpspectra is a WordPress specific plugin and can only be used on WordPress websites.
How do I activate the security features in wpspectra?
Simply go to the Security tab in the wpspectra dashboard and toggle the features you want to activate.
Why is wpspectra suggesting outdated plugins or themes on my website?
This could be due to the caching on your website. Clear your websites cache and run the security scan again to get updated results.
Can I schedule backups with wpspectra?
Yes, you can schedule backups through the Backup tab in the wpspectra dashboard.
What is the recommended backup frequency for wpspectra?
We recommend performing backups at least once a week to ensure data security.
How do I restore a backup with wpspectra?
Go to the Restore tab in the wpspectra dashboard and select the backup you want to restore. Follow the prompts to complete the restoration process.
Im getting a file permission error with wpspectra. What should I do?
This could be due to the incorrect file permissions set on your website. Please check the file permissions and make sure they are set correctly.
Can I run a security scan for specific pages or posts with wpspectra?
Yes, you can run a scan for specific pages or posts by entering their URLs in the Custom Scan option in the wpspectra dashboard.
Why is wpspectra showing a failed to connect error?
This could be due to incorrect login credentials or a server issue. Please double-check your login details and try again. If the issue persists, please contact wpspectra support for assistance.
How do I enable email notifications for wpspectras security features?
Go to the Settings tab in the wpspectra dashboard and enter your email address in the Email Notifications section.
Are my websites backups stored securely with wpspectra?
Yes, wpspectra uses encrypted storage to ensure the security of your backups.
Why am I getting a certificate error when trying to access wpspectra?
This could be due to an outdated SSL certificate on your website. Please contact your hosting provider to renew your SSL certificate.
How do I update wpspectra to the latest version?
You can update wpspectra through your WordPress dashboard or manually by downloading the latest version from the WordPress plugin repository.
Why is wpspectra showing a malicious code warning for one of my plugins?
This could be due to a security vulnerability in the plugin. We recommend deactivating the plugin and contacting the plugins developer for further assistance.
Can I run a backup while a scan is in progress in wpspectra?
No, it is not recommended to run a backup while a scan is in progress as it can affect the performance of the scan.
Does wpspectra offer a free trial?
Yes, wpspectra offers a 14-day free trial to test out its features.
I have forgotten my wpspectra login password. How do I reset it?
You can reset your wpspectra password by clicking on the Lost Password link on the login page and following the prompts.
How do I deactivate or uninstall wpspectra?
You can deactivate or uninstall wpspectra like any other WordPress plugin. Go to the Plugins section in your WordPress dashboard and click on the Deactivate or Delete option next to wpspectra.
Can I use wpspectra on a multisite WordPress network?
Yes, wpspectra supports multisite installations but requires a separate license for each sub-site.
Why am I getting a backup failed message with wpspectra?
This could be due to a server or resource issue. Please try running the backup again and if the issue persists, contact wpspectra support for assistance.
How often does wpspectra perform security scans?
By default, wpspectra performs daily security scans. However, you can change the frequency in the Settings tab of the wpspectra dashboard.