Yidio FAQ

Answers to your most common questions about Yidio.

Quick, simple, and helpful information at a glance.

What is Yidio?
Yidio is an online platform that lets you search for and watch TV shows and movies across streaming services.
Why can't I find my favorite show on Yidio?
Yidio relies on the availability of content on streaming services, so if your show is not available on any of the services listed, it will not appear on Yidio.
Can I watch content directly on Yidio?
No, you will be directed to the streaming service where the content is available to watch.
Why do I need to have an account on Yidio?
Having an account on Yidio allows you to create a personalized watchlist, track your viewing history, and get recommendations for new content.
How do I sign up for a Yidio account?
You can sign up for a Yidio account by clicking on the "Sign Up" button on the homepage and filling in your information.
Why am I having trouble logging into my Yidio account?
Make sure you are using the correct email address and password associated with your account. If you still can't log in, try resetting your password.
Can I cancel my Yidio account?
Yes, you can cancel your Yidio account at any time by going to your account settings.
How do I search for a specific show or movie on Yidio?
You can use the search bar at the top of the homepage to type in the title of the content you are looking for.
Why am I getting a "No results found" message when searching on Yidio?
This can happen if the content you are searching for is not available on any of the streaming services listed on Yidio.
How often is Yidio updated with new content?
Yidio is updated daily with new content as it becomes available on streaming services.
Can I request a show or movie to be added to Yidio?
Yes, you can submit a request for a show or movie to be added to Yidio by clicking on the "Request Title" button on the homepage.
Can I watch content for free on Yidio?
Yidio does not provide any content for free, but it helps you find free content available on streaming services.
Why am I being asked to subscribe to a streaming service to watch a show on Yidio, even though I already have a subscription?
This could be due to different levels of subscription within the streaming service. Make sure you are logged into the correct account with the appropriate subscription level.
How do I watch content with subtitles on Yidio?
Subtitles are only available for content on Yidio if the streaming service offers them. Look for the CC (Closed Captioning) button on the media player.
Why am I getting a "Video not available" error message on Yidio?
This error message means that the content you are trying to watch is currently not available on the streaming service.
Can I stream content on Yidio without a stable internet connection?
No, streaming requires a stable internet connection. Consider downloading the content on the streaming service for offline viewing.
How do I report an issue with a specific show or movie on Yidio?
You can report an issue by clicking on the "Flag" button next to the title of the content and filling in the details.
Why am I getting a "Technical error" message on Yidio?
This means there is a temporary technical issue with the website. Try clearing your browser's cache and reloading the page, or try accessing the website from a different device.
Is Yidio available internationally?
Yes, Yidio is available in select countries. Check the list of available countries on the homepage.
Why am I getting a "This content is not available in your region" message on Yidio?
Some streaming services have regional restrictions on their content, so if you are not located in the designated region, you will not be able to watch the content.
How can I manage my watchlist on Yidio?
You can click on the "My Watchlist" button on the homepage to see your saved content and make changes to your list.
Can I watch the same content on multiple devices at the same time using Yidio?
This depends on the streaming service's policies. Some services allow multiple simultaneous streams for one account, while others may require you to upgrade to a higher subscription.
Why am I not able to watch certain content on my TV using Yidio?
Yidio is only available on mobile devices and desktop computers, not on smart TVs.
How do I contact customer support for Yidio?
You can contact Yidio's customer support team by filling out the form on the "Contact Us" page or by emailing [email protected].
Can I use Yidio without signing up for an account?
Yes, you can still use the search feature, but you will need to create an account to add titles to your watchlist and access other features.
Does Yidio have a mobile app?
Yes, Yidio has a mobile app for both iOS and Android devices.
How do I delete my Yidio account?
You can delete your Yidio account by going to your account settings and clicking on the "Delete my account" button. This action cannot be undone.