York University FAQ

Answers to your most common questions about York University.

Quick, simple, and helpful information at a glance.

What is York University and where is it located?
York University is a public research university located in Toronto, Ontario, Canada.
What are the admission requirements for York University?
Admission requirements vary depending on the program and level of study. You can find specific requirements on the York University website.
How do I apply to York University?
You can apply to York University online through the Ontario Universities' Application Centre (OUAC) or directly through the York University website.
I am having trouble logging into my York University account. What should I do?
If you are having trouble logging in, you can reset your password using the self-service password management portal.
How do I access my York University email?
You can access your York University email by logging into your student account on the York University website.
I am a new student and don't know how to navigate the York University website. Where can I find resources to help me?
The York University website has a helpful "Getting Started" page for new students that explains how to navigate the website and access important resources.
How do I enroll in courses at York University?
You can enroll in courses through the York University Online Enrollment System (YU-Start). Detailed instructions can be found on the York University website.
What should I do if I am having trouble enrolling in a course?
If you are experiencing difficulties enrolling in a course, you can contact your academic advisor or the Registrar's Office for assistance.
I need to withdraw from a course at York University. What is the process for that?
The process for withdrawing from a course can vary depending on your program. Please consult your academic advisor for guidance and the York University website for the official policies and procedures.
Where can I find information about financial aid and scholarships at York University?
You can find information about financial aid and scholarships on the York University website, as well as through the Student Financial Services office.
I am a current student at York University and need to update my personal information. How can I do that?
You can update your personal information, such as address and contact information, on the York University Student Personal Information Change webpage.
I am experiencing technical issues with my online course at York University. Where can I get help?
For technical issues, you can contact the York University Information Technology (UIT) Help Desk by phone or email. Their contact information can be found on the UIT website.
What is the grading system at York University?
The grading system at York University uses letter grades from A+ to D, with a minimum passing grade of C-. You can find more detailed information on the York University grading scale on the Registrar's Office website.
I need to take a leave of absence from my studies at York University. How can I do that?
You can take a leave of absence by contacting your program's academic advising office and completing the necessary paperwork. More information can be found on the York University website.
What should I do if I am struggling academically at York University?
If you are experiencing academic difficulties, it is important to seek support from your academic advisor or the Academic and Learning Support Services office.
I need to request a transcript from York University. How can I do that?
You can request a transcript through the York University Transcript Centre. Fees and processing times may vary, so it is recommended to plan ahead.
How can I get involved in extracurricular activities at York University?
There are various ways to get involved in extracurricular activities at York University, such as joining clubs and organizations, attending events and workshops, or participating in volunteer opportunities. You can find a list of available activities on the York University website.
I received a parking ticket on campus at York University. What do I do?
You can pay a parking ticket online through the York University Parking and Transportation Services website.
Can I get on-campus housing at York University?
Yes, York University offers on-campus housing options for students. You can find more information and application instructions on the York University Housing Services website.
What should I do if I am feeling overwhelmed and need to talk to someone at York University?
York University has various resources for students who need support, including the Student Counselling & Development office and the Good 2 Talk 24/7 mental health helpline.
I am a new international student at York University. Are there orientation programs available for me?
Yes, York University offers orientation programs specifically for new international students to help them adjust to life at the university and in Canada. You can find more information on the York International website.
How can I get a job at York University?
You can search for job opportunities and apply for positions through the York University Career Centre website.
I am experiencing discrimination or harassment at York University. What can I do about it?
York University has policies and procedures in place to address incidents of discrimination and harassment. You can submit a complaint through the Student Rights & Responsibilities office or consult with the Centre for Human Rights or Centre for Sexual Violence Response, Support & Education.
Where can I find academic and exam schedules for York University?
You can find academic and exam schedules on the York University Registrar's Office website.
How do I obtain proof of enrollment from York University?
You can request a letter of enrollment or a confirmation of enrollment through the Registrar's Office website or in person at the Student Client Services office.
I am not able to attend my final exam at York University due to unforeseen circumstances. What should I do?
In cases of extenuating circumstances, you can request a deferral or other accommodations for your final exam through your program's academic advising office. Please note that documentation may be required. More information can be found on the York University website.
What should I do if I want to switch programs or majors at York University?
You can request a program or major change through your program's academic advising office. More information can be found on the York University website.
How can I receive my diploma or degree from York University?
You can request your diploma or degree by completing the Degree Request form on the Registrar's Office website. The form can be submitted online or in person at the Student Client Services office.