What is Zerion?
Zerion is a decentralized finance (DeFi) platform that allows users to manage and track their cryptocurrency assets and investments.
How do I sign up for Zerion?
You can sign up for Zerion by downloading the app or visiting the website and creating an account.
What is a wallet and why do I need it for Zerion?
A wallet is a digital storage space for your cryptocurrencies. You need a wallet for Zerion in order to manage and track your assets.
Why am I getting an error message when trying to connect my wallet to Zerion?
This could be due to network congestion or an issue with your wallet. You can try again later or troubleshoot your wallet.
How do I add a new cryptocurrency to my Zerion portfolio?
You can add a new cryptocurrency by clicking the "Add Asset" button in the app or website and entering the token address.
What is a token address?
A token address is a unique identifier for a specific cryptocurrency. It is used to add the cryptocurrency to your wallet.
Why is my cryptocurrency balance not showing correctly in Zerion?
This could be due to a delay in updating the balance. Try refreshing the page or waiting for a few minutes for the balance to update.
What does the "Market Value" section in Zerion represent?
The "Market Value" section in Zerion shows the current value of your portfolio, calculated based on the current prices of your cryptocurrencies.
How often does Zerion update prices and values?
Zerion updates prices and values every 5 minutes to ensure the most accurate information for users.
What is the "Overview" section in Zerion?
The "Overview" section in Zerion displays a summary of your portfolio, including total assets, total investments, and overall profit or loss.
Can I invest in cryptocurrencies through Zerion?
No, Zerion does not facilitate cryptocurrency investments. It is a platform for managing and tracking existing investments.
How do I switch between different networks on Zerion?
You can switch between networks by clicking the network name in the top right corner of the app or website and selecting the network you want to switch to.
Why am I unable to withdraw my cryptocurrency from Zerion?
This could be due to insufficient funds, network congestion, or a technical issue. You can try again later or contact customer support for assistance.
Is there a fee for using Zerion?
Yes, Zerion charges a small transaction fee for each trade or transfer made through the app or website.
Can I access Zerion from multiple devices?
Yes, you can access Zerion from multiple devices by logging into your account with the same wallet.
How do I contact Zerion customer support?
You can contact Zerion customer support by emailing [email protected] or filling out the contact form on the website.
Why is my transaction taking a long time to confirm on Zerion?
This could be due to network congestion or a high gas fee. You can try increasing the gas fee or waiting for the congestion to subside.
What is a gas fee?
A gas fee is a small amount of cryptocurrency paid to the network for processing transactions. It is used to incentivize miners to validate transactions.
Can I cancel a transaction on Zerion?
No, once a transaction is initiated on Zerion, it cannot be canceled. You will have to wait for it to confirm or contact customer support for assistance.
Why am I unable to connect my hardware wallet to Zerion?
This could be due to a compatibility issue or a technical issue. You can check with the hardware wallet manufacturer or contact customer support for help.
What is the maximum amount of cryptocurrency I can hold on Zerion?
There is no maximum limit on the amount of cryptocurrency you can hold on Zerion.
Can I transfer cryptocurrency between different wallets on Zerion?
Yes, you can transfer cryptocurrency between different wallets on Zerion by using the "Transfer" function.
Why am I getting an "insufficient funds" error when trying to make a transaction on Zerion?
This could be due to not having enough funds in your wallet to cover the transaction. You will need to add more funds to your wallet first.
How do I change my password on Zerion?
You can change your password by going to the "Settings" section in the app or website and clicking "Change Password".
Is Zerion available in all countries?
No, Zerion is not available in all countries. You can check the list of supported countries on the website.
What is the KYC process for Zerion?
KYC (Know Your Customer) is a verification process required by certain jurisdictions that may require users to provide personal information and documents to use Zerion.
