What is Zillow Group?
Zillow Group is a company that owns and operates real estate websites and apps, including Zillow, Trulia, and StreetEasy.
What types of services does Zillow Group offer?
Zillow Group offers services such as home listings, property searches, mortgage information, and real estate market data.
Why am I seeing an error message when trying to access Zillow Group?
There may be a temporary issue with the website or app. Try refreshing the page or closing and reopening the app. If the issue continues, you can report it to Zillow Group customer support.
How can I contact Zillow Group customer support?
You can contact Zillow Group customer support by visiting their website and clicking on the "Contact" link at the bottom of the page. You can also call their toll-free number at 1-844-376-6377.
Why am I unable to save my search on Zillow Group?
If you are having difficulty saving your search, make sure you are logged into your Zillow Group account. If you do not have an account, you will need to create one in order to save your search.
I'm not receiving any search results on Zillow Group. What could be the issue?
There may be a problem with your search filters. Try adjusting them or clearing them completely to see if that solves the issue.
Why is my saved home no longer appearing on Zillow Group?
If the listing for the home has expired, been taken off the market, or sold, it will no longer appear on Zillow Group. You can remove the saved home from your account.
Can I search for properties outside of the United States on Zillow Group?
Zillow Group primarily focuses on the U.S. real estate market. However, some properties in Canada and the U.K. may be listed on the site.
How often is the data on Zillow Group updated?
The data on Zillow Group is updated regularly, but the frequency depends on the source of the data.
I'm having trouble logging into my Zillow Group account. What can I do?
Make sure you are entering the correct email and password. If you forgot your password, you can reset it through the "Forgot password?" link on the login page.
Can I edit my saved search on Zillow Group?
Yes, you can edit your saved search by clicking on the "Edit" button in the top right corner of the saved search page.
Is Zillow Group a real estate agency?
No, Zillow Group is not a real estate agency. They provide online tools and resources for homebuyers, sellers, and renters to make more informed decisions.
Can I post a home for sale or rent on Zillow Group?
Yes, you can list your home for sale or rent on Zillow Group by creating a free account and following the steps to create a listing.
Why am I being asked to provide personal information when using Zillow Group?
Zillow Group requires some personal information, such as your email, to create an account and save your searches. They also ask for certain information to provide accurate estimates and personalized recommendations.
How do I edit my profile information on Zillow Group?
To edit your profile information, log into your Zillow Group account and click on the profile icon in the top right corner. Then, click on the the "Edit profile" option.
Can I leave reviews for properties on Zillow Group?
Yes, you can leave reviews for properties on Zillow Group. However, you must have a Zillow Group account and be logged in to do so.
What should I do if I encounter suspicious or fraudulent listings on Zillow Group?
If you come across a suspicious or fraudulent listing, report it to Zillow Group customer support immediately.
How can I opt-out of receiving marketing emails from Zillow Group?
You can unsubscribe from marketing emails by clicking on the "unsubscribe" link at the bottom of the email. You can also adjust your email preferences in your account settings.
Can I access Zillow Group on my mobile device?
Yes, Zillow Group has a mobile app for both iOS and Android devices.
Is there a cost to use Zillow Group's services?
No, Zillow Group's website and basic services are free for users. However, they may offer optional paid features or services.
Why am I being asked to verify my identity on Zillow Group?
Zillow Group may ask for identity verification to prevent fraud and protect users' personal information. This may be required for certain actions on the site, such as creating a listing or saving a search.
How can I make a complaint or provide feedback about Zillow Group?
You can provide feedback or make a complaint by contacting Zillow Group customer support or by emailing their customer care team at [email protected].
Is Zillow Group's data accurate and reliable?
Zillow Group uses a variety of sources for their data, but they cannot guarantee its accuracy. It's always recommended to verify information with additional sources or a real estate professional.
Can I use Zillow Group's data for commercial or business purposes?
No, Zillow Group's data is intended for personal, non-commercial use only.
What should I do if I forget my Zillow Group account password?
If you forget your password, you can click on the "Forgot password?" link on the login page and follow the prompts to reset your password.
Is Zillow Group available in languages other than English?
No, currently Zillow Group is only available in English.
