What is Airwallex?
Airwallex is a global fintech company, providing end-to-end solutions for cross-border payments, FX, and more.
How does Airwallex work?
Airwallex uses technology to facilitate fast, secure, and cost-effective international transactions for businesses and individuals.
Can I use Airwallex for personal transactions?
Airwallex is primarily designed for business use, but individuals can also use it for their cross-border transactions.
What currencies does Airwallex support?
Airwallex supports over 50 currencies, including USD, EUR, GBP, AUD, and many more.
How long does it take to process a transaction with Airwallex?
Most transactions with Airwallex are processed within seconds, but can take up to 2 business days in certain cases.
Can I make international transfers with Airwallex?
Yes, Airwallex allows you to make international transfers to over 130 countries.
Is there a limit on how much I can transfer with Airwallex?
Yes, there are varying limits depending on your account type. Please refer to our website for more information.
What are the fees for using Airwallex?
Airwallex offers competitive exchange rates with low fees. You can find detailed information about our fees on our website.
Is there a transaction fee when using Airwallex?
Yes, there is a small transaction fee for each transfer made through Airwallex. You can find a breakdown of our fees on our website.
Are there any hidden fees with Airwallex?
No, Airwallex is transparent with its fees and there are no hidden charges.
Can I cancel a transaction with Airwallex?
Yes, you can cancel a transaction if it has not been processed yet. Once a transaction has been processed, it cannot be canceled.
What happens if there is an error while processing a transaction with Airwallex?
If an error occurs during a transaction, our customer support team will be notified and will assist in resolving the issue as soon as possible.
Can I track my transactions with Airwallex?
Yes, you can track your transactions in real-time using the Airwallex dashboard or mobile app.
What happens if I enter the wrong recipient details?
If you enter the wrong recipient details, the transaction may fail or be delayed. Please ensure all details are correct before initiating a transfer.
What should I do if I receive an error message while using Airwallex?
If you receive an error message, please check your internet connection and try again. If the issue persists, please contact our customer support team for assistance.
Can I use Airwallex on my mobile device?
Yes, you can download the Airwallex mobile app from the App Store or Google Play Store to make transactions on the go.
Is my personal and financial information safe with Airwallex?
Airwallex uses industry-standard security protocols and encryption to ensure the safety of your information.
Can I save my recipient's details for future transactions?
Yes, you can save your recipient's details to make future transactions quicker and easier.
What should I do if I forget my Airwallex password?
You can reset your password by clicking on the "Forgot Password" link on the login page of our website or mobile app.
Can I link multiple bank accounts to my Airwallex account?
Yes, you can link multiple bank accounts to your Airwallex account for easier transfers and currency conversions.
Is there a minimum balance requirement for my Airwallex account?
No, there is no minimum balance requirement for your Airwallex account.
Can I open multiple Airwallex accounts?
No, each individual or business can only have one Airwallex account.
What happens if my transfer is not processed within 2 business days?
If your transfer is not processed within 2 business days, please contact our customer support team for assistance.
Is there a limit on how many transfers I can make in a day?
Yes, there is a daily limit on the amount of transfers you can make. Please refer to our website for more information.
How can I contact Airwallex customer support?
You can contact Airwallex customer support through email, live chat, or by submitting a support request on our website.
Can I use Airwallex for e-commerce transactions?
Yes, Airwallex offers integrations with popular e-commerce platforms for easy cross-border transactions.
How long does it take to set up an Airwallex account?
It usually takes less than 15 minutes to set up an Airwallex account.
Is Airwallex available in my country?
Airwallex is available in over 130 countries worldwide. Please check our website for a list of supported countries.
