What is Bereal?
Bereal is a digital platform that provides users with access to a variety of wellness resources, such as virtual therapy sessions, self-help tools, and meditation exercises.
How do I sign up for Bereal?
To sign up for Bereal, simply go to the website and click on the "Sign Up" button. You will then be prompted to create a username and password, and provide some basic information about yourself.
I forgot my password. How can I reset it?
To reset your password for Bereal, click on the "Forgot Password" link on the login page. You will be asked to enter your email address and a password reset link will be sent to your email.
Can I access Bereal on my phone?
Yes, Bereal is accessible on both desktop and mobile devices. You can download the app on your phone for easy access.
What types of wellness resources are available on Bereal?
Bereal offers a variety of resources including professionally-led virtual therapy sessions, self-guided courses, mood tracking tools, and meditation exercises.
How do I schedule a therapy session on Bereal?
To schedule a therapy session on Bereal, go to the "Therapy" tab and click on "Book a Session." From there, you can select a therapist and schedule a session that works for you.
Can I change my therapist on Bereal?
Yes, you can change your therapist on Bereal at any time by going to the "Therapy" tab and clicking on "Change Therapist."
What if I have technical difficulties during my therapy session on Bereal?
In case of technical difficulties during a therapy session on Bereal, you can contact our customer support team for assistance.
How much does Bereal cost?
Bereal offers different plans with varying prices. Please visit our website for more information on pricing.
Is Bereal covered by insurance?
Currently, Bereal is not covered by insurance. However, we are working towards incorporating insurance coverage in the future.
I'm experiencing an error message when trying to access Bereal. What should I do?
If you encounter an error message while trying to access Bereal, try clearing your browser's cache and cookies, or try accessing the site on a different browser. If the issue persists, please contact our customer support team for assistance.
Can I cancel my Bereal subscription at any time?
Yes, you can cancel your Bereal subscription at any time by going to your account settings and selecting "Cancel Subscription."
How do I update my payment information on Bereal?
To update your payment information on Bereal, go to your account settings and select "Payment Info" to make any necessary changes.
Is my information on Bereal secure?
Yes, we take the security and privacy of our users' information very seriously. We use industry-standard encryption techniques to safeguard your data.
Can I share my Bereal account with someone else?
No, sharing your Bereal account with someone else is prohibited. Each individual must have their own account to ensure the confidentiality of therapy sessions and personal information.
I'm having trouble navigating the site. Where can I find tutorials or help?
You can find tutorials and help guides on the Bereal website under the "Resources" tab. You can also contact our customer support team for further assistance.
Are virtual therapy sessions on Bereal the same as in-person therapy?
While virtual therapy sessions on Bereal are conducted by licensed professionals, they may not be the same as in-person therapy. However, many users find online therapy to be just as effective.
How do I provide feedback or report a problem on Bereal?
You can provide feedback or report a problem on Bereal by contacting our customer support team through email or through the chat support feature on the website.
Can I access Bereal if I live outside the United States?
At the moment, Bereal is only available to users located within the United States. We are working on expanding our services to other countries in the future.
How often should I use Bereal's resources?
The frequency of using Bereal's resources depends on your personal needs and goals. It's recommended to use the platform as often as needed to achieve your desired results.
Can I request specific topics for therapy sessions on Bereal?
Yes, you can request specific topics for therapy sessions on Bereal. You can discuss your preferences with your therapist during your session.
I'm not satisfied with my therapy session on Bereal. Can I request a refund?
We value our users' satisfaction and will do our best to address any concerns. Please contact our customer support team to discuss any refund requests.
Is Bereal suitable for children and teenagers?
Bereal is designed for adults aged 18 and over. We do not recommend our services for children and teenagers without parental supervision.
Can I access previous therapy sessions on Bereal?
Yes, you can access and review previous therapy sessions on Bereal by going to your account and clicking on the "Therapy" tab.
What is the cancellation policy for therapy sessions on Bereal?
The cancellation policy for therapy sessions on Bereal may vary depending on the therapist. Please discuss cancellation policies directly with your therapist.
How do I contact my therapist outside of therapy sessions on Bereal?
Therapists on Bereal may have their own preferred methods of communication outside of therapy sessions. Please discuss this with your therapist directly.
