Brisk Invoicing FAQ

Answers to your most common questions about Brisk Invoicing.

Quick, simple, and helpful information at a glance.

What is briskinvoicing?
Briskinvoicing is an online invoicing and billing software designed to help businesses streamline their invoicing processes and manage their finances more efficiently.
How do I sign up for briskinvoicing?
You can sign up for briskinvoicing by visiting our website and clicking on the "Sign Up" button. You will be asked to provide your email address and create a password to get started.
I forgot my password. What should I do?
If you have forgotten your password, you can click on the "Forgot password?" link on the login page and follow the instructions to reset it. You will need to have access to the email associated with your account.
Why am I getting an error message when trying to log in?
There could be several reasons for this error, such as an incorrect password, expired account, or server issues. Please double-check your login information and if the problem persists, contact our customer support team for assistance.
How do I create an invoice in briskinvoicing?
To create an invoice, go to your dashboard and click on the "Create Invoice" button. You can then fill out the necessary details, such as client information, items or services provided, and payment terms, and then save and send the invoice.
Can I customize my invoices in briskinvoicing?
Yes, briskinvoicing offers customizable invoice templates that you can personalize with your business logo, colors, and other brand elements.
Can I send recurring invoices with briskinvoicing?
Yes, briskinvoicing allows you to set up recurring invoices for clients who receive the same services or products on a regular basis. This can save you time and effort in creating and sending invoices every month.
How do I track payments in briskinvoicing?
You can easily track payments in briskinvoicing by going to the "Payments" section in your dashboard. You can also set up payment reminders and receive notifications when payments are made.
Can I accept online payments through briskinvoicing?
Yes, briskinvoicing integrates with popular online payment gateways, such as PayPal and Stripe, allowing you to accept credit card payments directly through your invoices.
How do I add a client to my contact list?
To add a new client, go to the "Contacts" section in your dashboard, click on the "Add Contact" button, and fill out the necessary information. You can also import contacts from a CSV file.
What if I made a mistake in an invoice?
If you made a mistake in an invoice, you can edit and update it before it is paid by the client. If the invoice has already been paid, you can issue a credit note or send a corrected invoice.
Can I set up multiple users for my briskinvoicing account?
Yes, briskinvoicing has a multi-user feature, allowing you to add team members and assign different roles and permissions for each user.
How do I export my invoice data from briskinvoicing?
To export your invoice data, go to the "Reports" section in your dashboard and select the data you want to export. You can then choose the format and click on the "Export" button.
Is there a mobile app for briskinvoicing?
Currently, briskinvoicing does not have a mobile app, but you can access the web version of the software on your phone or tablet.
Can I customize the taxes and discounts in briskinvoicing?
Yes, briskinvoicing allows you to add custom taxes and discounts to your invoices according to your business needs.
What if my client didn't receive the invoice?
In case your client didn't receive the invoice via email, you can resend it from your dashboard. If the problem persists, you can also download the invoice as a PDF and send it via other means.
How do I cancel my briskinvoicing subscription?
You can cancel your subscription by going to your account settings and selecting the "Cancel Subscription" option. Please note that you may still be able to access the software until the end of your billing cycle.
Is my data safe with briskinvoicing?
Yes, briskinvoicing uses industry-standard data encryption to keep your data secure. You can also enable two-factor authentication for an extra layer of security.
Can I integrate briskinvoicing with other software I use?
Briskinvoicing offers integrations with popular accounting and business software, such as QuickBooks, Xero, and Zapier, to streamline your workflow.
How can I get help with a specific issue or question?
You can contact our customer support team via email or live chat for any assistance or questions related to briskinvoicing. You can also visit our help center for tutorials and FAQs.
Is there a free trial for briskinvoicing?
Yes, briskinvoicing offers a 14-day free trial for new users to try out the software and its features before committing to a subscription.
What if I need more than the allowed number of clients for my subscription plan?
If you need to add more clients than the maximum allowed for your plan, you can upgrade your plan or contact our customer support team for a customized solution.
Can I change my billing frequency in briskinvoicing?
Yes, you can change your billing frequency from monthly to annually or vice versa, depending on your subscription plan.
Can I access my briskinvoicing account from different devices?
Yes, you can access your briskinvoicing account from any device with an internet connection, as long as you have your login information.
How often does briskinvoicing back up my data?
Briskinvoicing automatically backs up your data on a daily basis, ensuring that your information is safe and up-to-date.
What if I encounter an error message while using briskinvoicing?
If you encounter an error message, please try refreshing the page or clearing your cache. If the issue persists, please contact our customer support team for assistance.
Can I change my plan or cancel my subscription at any time?
Yes, you can upgrade, downgrade, or cancel your briskinvoicing subscription at any time by accessing your account settings.
How often does briskinvoicing release updates and new features?
Briskinvoicing releases updates and new features regularly to improve the user experience and add new functionality. You can stay up-to-date by following our social media accounts or checking our blog.