What is Cashfree?
Cashfree is a payment gateway that allows businesses to accept and make payments securely online.
How do I sign up for Cashfree?
You can sign up for Cashfree by visiting their website and clicking on the 'Sign Up' button.
What types of payments does Cashfree support?
Cashfree supports all major debit and credit cards, net banking, and UPI payments.
How secure is Cashfree?
Cashfree uses industry-standard encryption and security protocols to ensure the safety and protection of your financial transactions.
I am getting a 'Payment Failed' message. What should I do?
If your payment fails, please check if the payment details entered are correct and try again. If the issue persists, contact Cashfree customer support for assistance.
Can I transfer money using Cashfree?
No, Cashfree is a payment gateway that enables businesses to accept and make payments. It is not a money transfer service.
How can I integrate Cashfree on my website?
Cashfree offers easy integration options, including APIs, plugins, and SDKs. You can find detailed integration guides and documentation on their website.
Can I get a refund for a failed payment?
If your payment fails, the amount will be automatically refunded to your account within a few days. If the refund is not received, you can reach out to Cashfree customer support for assistance.
What if I entered the wrong payment details?
If you have accidentally entered incorrect payment details, please contact Cashfree customer support immediately for assistance.
Can I use Cashfree to sell digital products?
Yes, Cashfree can be used to sell digital products like e-books and software.
Is there a transaction limit for Cashfree?
Yes, there is a transaction limit of INR 10,000 for non-KYC enabled accounts and INR 1 lakh for KYC enabled accounts.
Can I use Cashfree with my mobile device?
Yes, Cashfree has a mobile app that allows you to make payments and manage your account on the go.
How long does it take for a payment to reflect in my account with Cashfree?
Payments made through Cashfree typically reflect in your account within 2-3 working days.
Can I use Cashfree internationally?
Cashfree can only be used for transactions within India currently.
How can I view my transaction history on Cashfree?
You can view your transaction history by logging into your Cashfree account and navigating to the 'Transactions' tab.
What do I do if I need to change my account information on Cashfree?
You can update your account information by logging into your Cashfree account and navigating to the 'Account Settings' tab.
Can I cancel a payment with Cashfree?
Cashfree does not support payment cancellation once the transaction has been processed. If you wish to cancel a transaction, please contact the recipient directly.
What currencies does Cashfree support?
Cashfree only supports Indian Rupee (INR) as a currency.
Can I use Cashfree for recurring payments?
Yes, Cashfree supports recurring payments through its subscription feature.
I am receiving an 'Invalid Transaction' error. What does it mean?
An 'Invalid Transaction' error usually occurs when the payment information entered is incorrect or incomplete. Please double check the details and try again.
How can I contact Cashfree customer support?
You can contact Cashfree customer support by submitting a ticket through their website or by emailing them at [email protected].
Is there a customer support number for Cashfree?
No, Cashfree does not have a customer support phone number. All customer queries and support are handled through their online channels.
Can I get a refund for a product or service purchased through Cashfree?
Cashfree is a payment gateway and does not handle product or service refunds. You will need to contact the merchant directly for assistance with refunds.
Can I get a receipt for my transaction with Cashfree?
Yes, you will receive a transaction confirmation email from Cashfree after a successful payment.
How can I report a fraudulent transaction?
If you suspect a fraudulent transaction, please contact Cashfree customer support immediately for assistance. You can also report the transaction to your bank and local authorities.
What happens if my payment is not successful but the amount is debited from my account?
If your payment fails, the amount will be automatically refunded to your account within a few days. If the refund is not received, you can contact Cashfree customer support for assistance.
Can I use Cashfree for offline payments?
No, Cashfree is an online payment gateway and requires an internet connection to process payments.
