cPanel FAQ

Answers to your most common questions about cPanel.

Quick, simple, and helpful information at a glance.

What is cPanel?
cPanel is a web hosting control panel that allows users to manage their website, server, and other hosting features through a user-friendly interface.
How do I log into cPanel?
You can log into cPanel by going to your domain followed by /cpanel (e.g. www.yourdomain.com/cpanel) and entering your cPanel username and password.
I forgot my cPanel password, what should I do?
You can reset your cPanel password by clicking on the reset password option in the login screen or by contacting your hosting provider.
What should I do if my cPanel is not loading?
Firstly, try clearing your browser's cache and cookies. If that doesn't work, check if your hosting account is active and contact your hosting provider if needed.
How can I create a new email account in cPanel?
To create a new email account, go to the Email section in cPanel and click on Email Accounts. Then, fill in the required information for the new email account.
Can I access cPanel from my mobile device?
Yes, cPanel has a mobile-friendly interface and can be accessed from any device with an internet connection.
What is the maximum file size limit for file uploads in cPanel?
The maximum file size limit for file uploads in cPanel is 2GB.
How can I change my cPanel password?
To change your cPanel password, go to the Preferences section in cPanel and click on Change Password. Follow the prompts to change your password.
What is the Index Manager in cPanel?
The Index Manager allows you to control how directories on your website are displayed.
How can I backup my website in cPanel?
To create a backup of your website in cPanel, go to the Files section and click on Backup. Follow the prompts to generate a backup of your website.
Can I restore a backup of my website in cPanel?
Yes, you can restore a backup of your website by going to the Files section in cPanel and clicking on Restore Backups. Follow the prompts to restore your desired backup.
What is the Error Log in cPanel?
The Error Log is a record of errors that occur in your website. It can help you troubleshoot and fix problems with your website.
How can I enable or disable PHP extensions in cPanel?
You can enable or disable PHP extensions in cPanel by going to the Software section and clicking on Select PHP Version. From there, you can choose which extensions to enable or disable.
What is the Redirects option in cPanel?
The Redirects option allows you to redirect traffic from one URL to another. This can be helpful if you have changed the URL or structure of your website.
How can I change my domains nameservers in cPanel?
You can change your domains nameservers by going to the Domains section in cPanel and clicking on Zone Editor. From there, you can edit your domains DNS records.
What should I do if I encounter the Suspended Account error in cPanel?
If you see the Suspended Account error, it means your hosting account has been suspended. Contact your hosting provider to find out the reason and resolve the issue.
What is the Addon Domains option in cPanel?
The Addon Domains option allows you to add additional domains to your hosting account.
How can I set up a cron job in cPanel?
To set up a cron job in cPanel, go to the Advanced section and click on Cron Jobs. Follow the prompts to set up the desired schedule for your cron job.
What should I do if I see the Internal Server Error in cPanel?
The Internal Server Error means there is a problem with the server. Try refreshing the page or clearing your browser's cache and cookies. If the error persists, contact your hosting provider for assistance.
How can I check my websites traffic in cPanel?
You can check your websites traffic by going to the Logs section in cPanel and clicking on Awstats or Webalizer.
Can I install WordPress in cPanel?
Yes, many hosting providers offer an option to install WordPress through cPanels Softaculous application installer.
What is the PHPMyAdmin option in cPanel?
PHPMyAdmin is a web-based database management tool that allows you to manage your websites databases.
How can I change my cPanel username?
You cannot change your cPanel username. However, you can create a new one and transfer your files and settings to the new account.
How can I enable or disable SSL for my website in cPanel?
To enable or disable SSL for your website in cPanel, go to the Security section and click on SSL/TLS. From there, you can manage your websites SSL settings.
What is the Disk Space Usage option in cPanel?
The Disk Space Usage option shows the amount of disk space used by each aspect of your website, such as files, databases, and emails.
How can I change the cPanel theme?
You can change the cPanel theme by going to the Preferences section and clicking on Change Style. From there, you can choose a different theme for your cPanel interface.