What should I do if I forget my Danske Bank login details?
You can reset your password or retrieve your username by clicking on the "Forgot your login details?" link on the login page. You will need to provide your social security number or customer number to verify your identity.
Why am I unable to access Danske Bank's online banking?
There could be various reasons for this, such as incorrect login details, technical issues, or scheduled maintenance. Please try again later, and if the issue persists, contact our customer service for assistance.
How do I open a bank account with Danske Bank?
You can apply for a new account online, at a branch, or by phone. Visit our website for more information or contact our customer service for assistance.
Why am I not receiving emails from Danske Bank?
Please check your spam or junk folder to see if our emails are being redirected there. If not, contact our customer service to ensure your email address is correctly registered with us.
What is the daily transfer limit for online banking?
The daily transfer limit varies depending on your account type and set up. Please log in to your online banking or contact our customer service for more information.
How do I make international transfers through Danske Bank?
You can make international transfers through online banking or by visiting a branch. You will need the recipient's bank details and possibly an IBAN number. Contact our customer service for more guidance.
Can I deposit cash into my Danske Bank account at an ATM?
No, our ATMs do not have cash deposit functions. You can deposit cash at a branch or use a cash deposit machine available at some locations.
What should I do if my card is lost or stolen?
Please contact our customer service immediately to report your lost or stolen card. We will cancel the card and issue a new one for you.
Why was my card declined?
Your card may be declined for various reasons, such as insufficient funds, technical issues, or suspected fraudulent activity. If your card is declined, please contact our customer service for assistance.
How do I set up and manage automatic payments with Danske Bank?
You can set up and manage automatic payments through online banking or by visiting a branch. Please refer to our website for more information or contact our customer service for assistance.
Can I request a checkbook from Danske Bank?
Yes, you can order a checkbook by logging into your online banking and filling out an order form. You can also visit a branch or contact our customer service for assistance.
Why is my online banking session constantly timing out?
This could be due to security measures that log you out of your session after a certain period of inactivity. Please try to be more active during your session, or contact our customer service for assistance.
How do I download my account statement from Danske Bank?
You can download your account statement by logging into your online banking and selecting the "Account Statements" option. You can also visit a branch or contact our customer service for assistance.
What should I do if I receive suspicious emails or calls claiming to be from Danske Bank?
Please do not respond to or click on any links in suspicious emails or disclose any personal information to unsolicited callers. Contact our customer service immediately to report the incident.
Can I apply for a loan online with Danske Bank?
No, you will need to visit a branch to apply for a loan with us. However, you can start an application online and schedule an appointment with a loan officer.
How do I update my personal information with Danske Bank?
You can update your personal information by logging into your online banking and selecting the "Personal Data" option. You can also visit a branch or contact our customer service for assistance.
Why am I receiving a "connection lost" error message on the Danske Bank website?
This could be a temporary issue due to maintenance or a connectivity problem with your device. Please try again later, or contact our customer service for assistance.
What should I do if I encounter a technical issue on the Danske Bank website?
Please try clearing your browser's cache and cookies or using a different browser. If the issue persists, contact our customer service for assistance.
How do I report suspected fraudulent activity on my account?
Please contact our customer service immediately to report any suspected fraudulent activity. We take these matters seriously and will investigate to prevent any further unauthorized transactions.
Can I use my Danske Bank card internationally?
Yes, you can use your card internationally wherever Visa or Mastercard is accepted. Just be sure to notify us of your travel plans before your trip to avoid any unexpected card blocks.
What is the fee for international transactions with Danske Bank?
This varies depending on your account type and the transaction amount. Please check our website or contact our customer service for more information.
How do I report a lost or forgotten credit card PIN?
Please contact our customer service to request a new PIN. For security purposes, your PIN will be mailed to your registered address.
What should I do if I receive a suspicious text message claiming to be from Danske Bank?
Do not respond or click on any links in the message, as it may be a phishing attempt. Contact our customer service to report the incident and verify the authenticity of the message.
How do I enroll for paperless statements with Danske Bank?
You can enroll for paperless statements by logging into your online banking and selecting the "Account Statements" option. You can also visit a branch or contact our customer service for assistance.
Can I request a credit limit increase with Danske Bank?
Yes, you can request a credit limit increase by contacting our customer service or visiting a branch. The approval will be subject to a credit assessment.
What should I do if I have a dispute or complaint regarding a transaction with Danske Bank?
Please contact our customer service to report your dispute or complaint. We will investigate the matter and provide a resolution as soon as possible.
How do I cancel or change a pending payment in online banking?
You may be able to cancel or change a pending payment by logging into your online banking and selecting the "Pending Payments" option. If this option is not available, please contact our customer service for assistance.
